Elliott's Hardware is a store for specialty hardware and peculiar items, from fancy barbecue grills to special wax for floors. It is known for being expensive, but customers find the service and knowledge to be worth it. The staff is consistently described as very polite, very helpful, and knowledgeable. They greet customers with a smile and provide detailed, confident assistance with projects. Employees frequently go above and beyond to help find specific items, creating a sense that service is a genuine priority rather than just a job. This high level of customer service makes the store and company look good. While some customers find it convenient due to its local location, others are impressed enough on their first visit to state they will shop there from now on. The store also handles online orders efficiently, with items shipped quickly. Overall, it is a great store that many would highly recommend.
Found the item I were searching for online. Call The Store. The gentleman was very polite, very helpful. He took care of me online and I place the order. He sent it out the very next day. I received it 2 days later. Great store
May 2024
Great customer service. Alway find what I need. Very knowledgeable employees.
May 2024
Forget the big box stores. This is what a hardware store is supposed to be with a very helpful staff.
