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July 2023 by Tim Anderson
DPS Teck has given us excellent service for many years.. They have a great sense of urgency and go above and beyond to keep our machines running. Their techs are very professional and know digital printers inside and out. Excellent company. I highly recommend them.
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February 2023 by Adebayo Dagninou
(Translated by Google) I am an employee and I am looking for a job in America (United States).I am a married man living in Togo Lomé.I am in a relationship.I am healthy.THANKS.(Original)Je suis un employé et je cherche du boulot en Amérique (États-Unis).Je suis un homme marié et vie au Togo Lomé.Je suis en couple.Je suis en bonne santé.Merci.
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June 2020 by Cole B.
I have worked with DPS for nine years and have found their business model of full sales/service/tech support at much lower prices than OEMs a huge winner...and means they will continue to be a partner of mine for many more years to come
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September 2019 by Chris Hennessy
We've worked with DPS Teck for several years and they have always provided prompt service and high quality products. The customer service and communication is top notch! When I need a quick turn-around, Quintin has always been speedy and eager to provide the best quality possible. We appreciate the entire team over there. Billing is simple and the detail provided from each order is greatly appreciated - thank you Frank! I do admit the one thing I really miss, is Moose. Give the fella a pat on the head for me! So if you need high quality products and service, this is the place to go! 5 Stars for sure!
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September 2019 by Shenna White
I took a position at a company in June of 2018 doing artwork and digital printing. This particular copier was purchased from DPS Teck. I was 2 weeks into the job when a new copier was needed. The company had no hesitation calling on these guys. My employer has used them for years before I came along and were not going else where. They made sure all our needs were met on what we needed in this new copier. This was my first encounter with these guys. I have zero complaints! They came and set it up, trained me, and did all the networking. Then in September our company moved to a new location as well as new owners and just like that, they were there for the tear down and all packing with a truck to move the copier as well as my computer. They unpacked it and set it up. I can not say enough about this company and all the great guys. They are at my beck and call when ever I have any issues or questions. They are awesome and know what they are doing. If not, they will figure it out no matter how long it takes. Trust Me! The new owner of the company witnessed this. He saw how easy the communication, determination, easiness, and professionalism it is with these guys and their company. He purchased a second copier from them. You can not go wrong with DPS Teck!!!!
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September 2019 by MTC Staff
Great customer service, FANTASTIC prices! We get all of our printing done by DPS Teck and cannot say enough about their customer service, their fast turnaround, and their reasonable prices.
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September 2019 by Mike Eagan
DSP is great to work with. Jack's customer service and follow though, made my printer purchase so easy.
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August 2019 by Terry F
DPS is all about the client and there focus is on your business and uptime. I highly recommend them.
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August 2019 by Robyn Hawley
DPS is by far the best company of its kind I have dealt with. As a mailing industry veteran of 34 years, I have dealt with more than a few.
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August 2019 by Robyn H.
I was stunned to see the other (first) review, but it makes some sense, I suppose, after reading DPS's response. (Though why some people are like that I have no clue.) Who am I? I'm a customer of DPS. I am a mailing industry veteran of 34 years, so I have used (and had service contracts on) a lot of printers, from small desktop models to enterprise level office models to production cut sheet and a bit of time with some super high end continuous feed models. You might call me an expert, but even if not, I certainly have lots of experience in this area. DPS is hands-down the best service provider I have dealt with for printer support, maintenance and repair. They are easy to work with: I don't have to call an 800 number and work my way through 7 options to finally speak to someone in a call center in India. I can text a service request, include pictures or video if appropriate, and get a response within minutes. They have response times that beat the promised response times of other providers -- you know the ones, they say they will usually arrive within four hours but you count yourself lucky if you get a phone call within four hours, much less a technician on site. I have to tell DPS when I place a service request if I don't want them to show up within the hour. It might be maddening if it wasn't so awesome. They will make adjustments to the printer to meet my needs: if I have a specific printing need, they are willing to adjust the machine or offer tips and suggestions about how I can get my job to run, even if it is out of the normal usage range or even outside of the specs. None of the typical blaming it on the paper syndrome (even though the paper ran fine every day for 3 years). Nope, they just look for possible solutions, try potential options, and let me know when it really isn't possible. I also bought this printer from DPS. I was looking for something else entirely, but a while after talking to them, they called me back with "I have an idea...". They gave me a very appealing quote on a machine with more than I was looking for, and a competitive quote for maintenance with consumables. DPS let me come into their work room and spend a good couple of hours testing the printer, and then come back with a coworker and more tests to do it again. All in all, this is just the most amazing bunch of folks to work with. Meter readings and invoicing goes smoothly and quickly. Service call response is beyond anyone else I have dealt with. Technicians are friendly and knowledgeable. Pricing is fair and competitive. What's not to love? Give them a try, if they have what you need, you won't be disappointed. (Unless you are a sales employee who works there for two month and decides to leave bad reviews. If that's you, I have got nothing for you.)
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July 2019 by Jack S.
Family owned and operated business that treats their customers like their favorite child!
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July 2019 by Patricia S.
This is a fantastic hard-working company. They go above and beyond to make sure I was satisfied with the work performed.
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July 2019 by Darrell S.
DPS Teck has experienced and professional Sales and Service people that strive to exceed customer satisfaction.
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April 2019 by Darrell Patricia Starnes
Onsite service or bring your printer to them, both are a great value
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February 2019 by Steven P.
Not a good company, do not do business with this Xerox dealer. They will not take care of you and are overpriced.
