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February 2024 by Kim A Green Martin
Very professional always quick to solve my problems. Even if I switch states Dirk and his staff were there to help me transition.
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March 2023 by A N
Nafecia is a terrible adjuster
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March 2022 by Marvin Cotton
I've been calling all morning and no one has answered or return my voice-mail messages. I just want to make a payment ?
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August 2021 by Marian Taylor
Quick and great.
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March 2021 by Ehsanullah Bazargkhel
Mr Julian did an amazing job with my policy and helped my friends as well. They are busy but you can always reach them if you send them a text or leave a voice mail
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March 2021 by liaqat safi
Great office manager, professional and transparent.
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December 2020 by Inspiron315
All you do is pay that's it, and they are happy ?
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December 2020 by Allen Weist
What separates State Farm and Dirk Hilkmann from other insurance agencies is simple: Better customer service and better listening to customer needs.This agency can speak English, Spanish and French.Unlike other agents, this agent welcome new residents of Dallas.The agency is focused on provided you the right insurance coverage, not sell you the most insurance possible. As a result my coverage matches my needs for protection.When I experienced an auto accident, the employees at the agency explained the steps State Farm would go through and how I could be better prepared to provide the information. As a result, I was able to close my claim (at a right and fair settlement amount) in less than a week from submitting claim to receiving the check. Thanks to the agent's advice, I had the information when it was needed.State Farm was able to provide a tow truck that night of the accident.The State Farm claims people treated me with politely and fairly.
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November 2020 by Ikramullah Mulakhil
Never turn my call waited for a long time with no answer bad service at all .
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November 2020 by David n Titus
Wasn’t good for me ?? never helped and never answer call if you need them
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July 2020 by Paul Simonetti
It was a real pleasure working with Dirk. He is very professional. I highly recommend him.
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July 2020 by Michael Breiteneder
Personally and professionally always a delight working with Mrs Parker. Glad to vouch for her integrity anytime.
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May 2020 by Thomas Standlee
The office does not return my calls. It may be a Covid19 glitch, but still a bother.
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April 2020 by Valarie Ortega
I highly recommend the insurance agent Eva Parker she was very professional, informative and knowledgeable. Awesome customer service! Eva will work with you, and does her absolute best to meet your needs.
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March 2020 by Kellie Conant
Mr. Dirk Hilkmann spent several hours with me going over health insurance plans and explaining everything in detail with no complaints - I had many questions. I also call a couple times a year with questions about my auto insurance coverage and June has always been extremely helpful, pleasant, and thorough in her explanations. Not to mention, callbacks are always timely. Thank you to this team for making my experiences dealing with insurance delightful, especially while dealing with something somewhat stressful!
