Amazing customer service. Leigh Ann was the best! She did a great job in helping me get an engagement ring. She was knowledgeable, attentive, and extremely helpful in making this purchase happen so smoothly.
October 2023
I had lost my diamond setting (bought somewhere else) and needed to replace the stone. Barry was amazing and knew exactly what I wanted. He not only rebuilt my engagement ring he had it ready in days! Best Birthday ever!! Can’t recommend them enough!!
September 2023
I contacted them for a custom Toi et moi ring for my wife. They totally delivered. The sales personnel; Leigh Ann, was amazing! Attentive to detail and extremely professional. Also they have the most affordable diamonds in Dallas. Trust me I checked with several other stores before I settled with them. I am a totally satisfied... read full comment
The Diamond Factory is the only Jewelry Showroom with an on-site Diamond Cutting Factory. Shoppers have the exclusive chance to see Diamonds being cut while they shop. We manufacture our Diamonds in house and then deliver them straight to you - as we like to say, From Factory to Finger. We are an authority in the industry and are a trusted source for Engagement Rings, Fine Diamond Jewelry, Pre-Owned Rolex Watches, and Custom Design Jewelry. We also buy Gold and Diamond Jewelry from the public. Visit our Dallas Showroom or call (972) 980-8700 to speak with a team member.
