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September 2024 by Nick Gedja
got 3% interest rate on my new 2025 hellcat financing with juvuan banks.
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September 2024 by CryBaby Vo
My visit at Dallas Lease Returns was Exellent. An easy 5 of 5 easy 10 of 10. Javaun was really helpful as far guiding me because I've yet to buy my first car but his insight has helped significantly. Now I look forward to conducting business going forward and now I could refer other and encourage others that Dallas Lease returns is the best place to either buy or finance a car. Thank you very much!! Be there again soon! In person!*!*! - Klairvo
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September 2024 by Arion Jones
The GM Chris was very helpful in helping me.This place takes great pride in making sure the quality of cars is top tier. Reasonable prices and great staff, what more can you ask for 10/10 :-)
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September 2024 by J W
First impression: Purchased car here along with a full extended warranty (which was pushed heavily by sales rep who assured they personally would be there to support any issues with warranty fulfillment). Had car for 1 year and no issues. Five star sales experience overall. Was asked to give a review on the way out the door, but waited and glad I did.
Second impression: Sold car one year later and contacted sales rep to get pro rata refund on extended warranty that had been purchased. No response to clear emails or voice messages left. Finally on 4th attempt connected with sales rep, but not the same friendly interaction, instead very blunt communication and no follow-up to confirm cancellation of warranty was processed or confirmation of address to mail refund.
Takeaway: Great when you are buying. Not so great when you need something later. Thats where a dealer earns the 5 star rating and loses customer loyalty. Planned to buy here again, but decided it wont be the go to choice anymore.
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September 2024 by ray daugherty
Great communication with Richard
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August 2024 by JC McKinney
Just purchased a vehicle from Dallas Lease Returns. What an amazing experience. Everyone was extremely friendly and helpful. No pressure sales tactics and an excellent inventory priced favorably for the customer. I want to send a special thanks to Derrick Davis who is an outstanding sales manager!! He really knows how to put someone at ease when making a decision on a car or truck!!
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August 2024 by Pasteilio Films
My mom who turnt 29 bought a 2021 GLE63s here because JavuanBanks works here ? good customer service ? and price was lower than dealerships listing a 2021 gle63s
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August 2024 by Emma Stevenson
Rick made the process easy and fun and I got a great car!
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August 2024 by Andrew Gamarra
Mr.Javuan Banks is the greatest. Love his customer service and his knowledge on vehicles. Will definitely be back and purchase the rest of my companies vehicles through him ONLY. I don't know how this guy isn't behind the tower as a manager. He made sure our monthly payment was perfect. Well trusted salesman by far.
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August 2024 by Troy P
Its been a while since I purchased my vehicle from Dallas Lease Returns but wanted to make sure they get the credit thats deserved. Price was fair and honest. No hidden fees that was tacked on at the last minute. I will be returning to Dallas Lease Returns for my next pre-owned vehicle.
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August 2024 by Frank Fite II
Test drove the RCF at their Farmers Branch Location. It was a pleasure working with Bobby Nicholson. The facility is very unique in that it is all indoors with an incredible selection of cars! Look forward to doing business in the future!
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August 2024 by Wayne Wayne
This place is a scam they will sell you a car and next thing you know your sitting on the side of the road please please don’t waste your time they guy named Karon is rude he hangs up on your and say nasty things to you over the phone Karon needs to be let go and the Car lot. SCAM SCAM SCAM SCAM
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August 2024 by sasa ancic
Nice customer special thank u jeovany
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August 2024 by Caden Kritenbrink
Very helpful and super nice. Pete is the man he will find you whatever you want
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August 2024 by Sheema Moore
If you’re looking for a sign this is it ! Car shopping can be stressful & draining. Afton was amazing & got me in the perfect car. She was very patient and updated me on everything. I highly recommend going to see Afton even if you’re not sure if you want to buy. Excellent customer service ! Very hospitable & kind. 10/10 recommend