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February 2024 by Dee S.
On hold for 58 minutes before anyone picked up the phone in the pharmacy. The pharmacist looks up my meds and tells me they have in stock but I have 30 minutes before they close. There were only 2 people working in the pharmacy area at the time I went in and no one waiting in line.
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December 2023 by L Thomas
This place is either hit or miss when it comes to customer service. You never know what you're going to experience. I do like the pharmacy staff. But you can't ever get one of them on the phone.
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November 2023 by Kathryn Daniel
The pharmacy at this CVS is chronically understaffed and it is basically impossible to get a pharmacist or tech on the phone. There are helpful staff who work in the pharmacy, but there’s no way to get ahold of them on a regular basis, which is especially frustrating when the CVS app says to “contact your pharmacy to fill this prescription”. The company needs to provide better support to their employees and ensure that one person isn’t left to manage the entire pharmacy alone.
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November 2023 by Diana W.
Today's experience involved the RX department. They handled a script earlier in the day for me, I had no problems, considering the volume of customers. Everything was @ a steady flow. Thank-you! Later on, in the same day, I required another RX. Once again, no problems, and I didn't wait long. It was important for me to get the RX before closing. They were able to handle me and my needs beyond my expectation. I am grateful for my very kind and professional care. Thank-you!!
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October 2023 by Ebony S
I always have a great experience at CVSa team member Cornell is always a delight, he greets me and always helpful.
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July 2023 by Ladaisha Jackson
I absolutely hate this cvs its 24hrs its not convenient for me at all for my late night couponing. The manager at night mr.jaboo is very sweet but rude at the same time . . Its never stocked , go elsewhere im doing you a favor .
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July 2023 by Jason Whinnery
Jean is the most positive interaction in the evenings I'm glad to get an opportunity to have him help me. CVS should hire more people like him... Thanks Jean.
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June 2023 by WhoIs You
Fantastic customer service. John was so sweet to me when I came in distraught and helped me with such urgency. If everyone could have these same work ethics and kind moral values it would definitely make the world a much better place.
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May 2023 by Mike Guyette
Extremely helpful store thanks to their amazing worker Jean.My perspective: I came to Dallas for a work trip. At midnight I'm in my hotel room and realize I don't have a phone charger, but my phone is already dead. I hop in my car and look for any open stores that might have chargers while remembering my location (I wasn't ready for the fact that most stuff is closed in this area). I find this CVS and walk in, start searching, and see three workers. They were all helpful but Jean was particularly amazing. He showed me around, created conversation, and cashed me out all with a smile on his face. Best store employee I've seen and as a Google Maps Local Guide I have to say Jean deserves a raise
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May 2023 by Yohana Maviela Gomez Rosas
DO NOT COME AND FILL YOUR PRESCRIPTION HERE!!! When I originally came to pick up my prescription they DID NOT notify me it was out of stock. I came back a whole week later for them to tell me it's "out of stock" the employee checked the shelf and there it was tho they fkd up they did NOTHING to fix the problem except come back in an hour to pick it up I can't fill the prescription right now. I come back to find out they're closed. I come back and get nothing but we are out of stock AGAIN!!! Someone needs to revoke their pharmacy license
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May 2023 by Joshua Braithwaite
Best cvs in Dallas for one reason and one reason only. Their late night employee Jean, always is there with a smile on his face and ready to help if you need anything. They really should promote him or give him some kind of raise cuz he's always doing his best!
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May 2023 by N P
The Indian people that are working there are the rude people ever. The guy yell at me and he said i dont know how to scam coupons ,saying that i dont know, the machine Make me insert the coupons and after that the machine say the coupons some are no accepted so the machine take my coupons and for every item that i Scanned the weight is bad in the machine so it requires a help.
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May 2023 by David Foster
Yusaf at this location is very polite and respectful and strives to be helpful to customers. Very professional and sets a good example of being kind and considerate to others. Shows strong pride in the work they do.
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May 2023 by Daena Acosta
My husband and I work late hours and I’m talking about 3am 4am, and we always have our guy JEAN happily greeting us with a smile on always wanting to help us on our shopping and always asking how we are and how our dog is. He’s an awesome person we have grown to enjoy and always happy to see at the end of our day.
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March 2023 by Jocliene W.
This CVS pharmacy offers a staff full of wisdom, kindness, and understanding. They helped me understand the different options available outside of my prescriptions. They also keep consistent stock.