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April 2024 by Claudia Euresti
Parking: Space the bestWheelchair accessibility: Perfect
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March 2024 by Christy Crisologo
CiCi’s is fine. It’s what you expect—all you can eat pizza, salad, pasta, and desserts of mediocre quality. My kids adore it here, though, so we come occasionally. The arcade is a fun treat for a special occasion and my 4 kids spent close to 45 minutes using up $20 of game credits between them. One star I took off was because there’s no changing table in the bathroom, which feels like it should be a given for a place with such a family-friendly vibe. It’s great that my toddler can eat for $2, but not so great that when he has a dirty diaper my only option to change him is the floor.
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March 2024 by Yenigandla Gayatri
In this batch all employees showing racism. Especially manager showing arrogance to the customers. After we purchase the buffet manager didnt allow us to eat because of the racism.
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March 2024 by Amulya Pawar
Manager is soooo arrogant, literally yelling at us refusing to customize pizza which is present in their menu and stopped us eating further worst experience I have ever had. This buffet system is all a trap.
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March 2024 by Thanmai Muvva
Very bad experience. Management is not at all good. Manager is behaving so rude with customers.
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March 2024 by manishankar ganta
Cicis the manager showing arrogance to the customer and showing racism towards us
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March 2024 by Doll Frost
My friend and I come here all the time, we've come to this Cicis for probably 7 years! We love this place and have had a lot of great times! The food is good, definitely love the pasta and cinnamon rolls! The staff is always friendly and keep the buffet restocked. The restaurant is always clean and taken care of. The tables are spaced out so it doesn't feel cramped like other places. They also have cool games for kids! Probs my favorite Cicis !! :))Kid-friendliness: Very kid friendly! Fun games for them, accessible and safe buffet, and clean place to eat.
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February 2024 by Rodolfo Mendez
Food was not up to par but willing to try
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February 2024 by A G
BUFFET ??
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February 2024 by Cathy Triplett
When we walked in we were greeted immediately by the cashier as well as the Manager. The manager was too notch and told us if we needed anything to please let him know. The managers involvement and willingness to make our dinner as good as it could be there was really impressing. You simply don't see enough of this anymore.
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February 2024 by Tyrone
CiCis has always been a place to go and splurge on their affordable pizza buffet. Its been like 4 years since my last visit at a typical location in the Pleasant Grove area , and it wasn't all that great.My recent visit at this location gave me a pleasant surprise!I was able to make custom pizza request and they did not fail to please! That pizza was fresh,hot,and tasty!I wish they bring back those stuffed pizza rolls thingies like they had in 1980s to late 1990s and I'll return more often!
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January 2024 by wes elder
Its cheap all you can eat pizza, you get what you pay
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January 2024 by Zameshia Williams
This is the 2nd order in a row that has been incorrect. They are unapologetic about it, and in fact have an attitude as if they are too important to be bothered with the order they messed up. I ordered via the CiCi's app and they delivered via Uber. The wings were missing from the order. We noticed immediately and opened the door and yelled out to the drivers that the order was missing. They looked at us and simply got in the car and pretended they didn't hear us calling out to them. My brother attempted to wave them down and they just drove off. I called The Uber drivers first and they basically told me that was not their problem and I needed to take it up with CiCi's pizza. I called CiCi's Pizza they agreed to do a refund. The Uber drivers kept calling back to back so I answer the phone and they said that they were at CiCi's and they were going to bring the wings then I hear an irritated, attitude filled voice in the background. It was the same CiCi's Pizza employee I had spoken to who said she would do the refund and she had an attitude with me saying that I'm already did the refund as if I was trying to hustle them. Keep in mind I'm not the one who called them back the Uber drivers called me and I was simply answering the phone clueless as to what was happening on their end. I didn't know that they had driven all the way back to the CiCi's pizza, because they told me that there was nothing they could do and I needed to call cici's which is what I did. Her attitude was misdirected nonetheless. As of now I have paid $13.99 plus tax for some overpriced, small wings that I did not receive. The app does not reflect a refund was received or initiated, and when I asked for a confirmation number which should have been created when the alleged to refund was initiated, they said it doesn't exist. According to them and there's no such thing and they can't confirm the refund but that I should receive an email within 24 hours. Again they did nothing to write their wrong, and had much attitude about it as if they were the victim and I was the villain. Will not be using this Cici's again and if this is how their partnership with Uber works perhaps they should not be utilizing Uber for their deliveries as well.
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October 2023 by lux. us (Claudius)
Very clean place with great fresh food!!! It's one of the best cici's pizza restaurants in dfw thanks to the great manager Irene. The team is doing a great job!! You have to be here and make the best of experience ✨️!!!Thank you so much for having a wonderful time!!!!
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October 2023 by A M
Good customer service and hot pizza, what more can you ask for? Thanks to the manager on duty, Cory, for a great experience!
