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July 2024 by paris ausborne
The ATM took my money I made a deposit and it showed it went through to my account but doesn’t show at all on my App and I didn’t get the usual email showing my account posted payment I reached to customer service and still no answer I’m so pissed I put in $235 and no sign of it WTH
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July 2024 by E John Inan
This is the closest branch where I live, located at the intersection of Highway 635 and Preston Road. The bankers are friendly, polite, and nice. I used the drive-through to withdraw money, and it was a smooth transaction.
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July 2024 by Adam Gordon
This place needs more than one outdoor ATM. There were 4 cars in front of me on a random Sunday afternoon.
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June 2024 by Mariel Sanchez
Why do the tellers always ask for an ID when making a simple deposit ? I understand this is their job and they’re just going by the rules, but why is it required anyway ? If I’m not asking for account info whatsoever, why do I have to provide an ID for a simple CASH deposit ? Other banks don’t do this, I am so upset that they ask for it.
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January 2024 by Gwen Hernandez
Brandon was SUPER HELPFUL!! Walked me through a mobile app...not many have that patience!
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December 2023 by vernell blackman
This ATM is always broken and not working correctly. I don’t come here to often and today I decided to give it another try and yet again I’m disappointed.
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November 2023 by Jesus Martinez
Atm is never working or eats un the money
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August 2023 by A Smith
Stay away from this location at all costs !
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November 2022 by Messai Anouar
Very nice guy fast service thanks
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October 2022 by Emily Lance
Good customer service everyone is very nice
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September 2022 by meda prashanth
One of the worst chase bank branch. I have recently booked my appointment and when I have visited the branch, there was no banker who I have appointment with. They have asked to reschedule to visit again and have wasted my time. It’s not worth visiting this bank. Thanks.
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September 2022 by Melinda Lubu
Female teller merlin is a star!!! Thank you for being kind to me and listening to me ramble this is real customer service people
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March 2022 by That's Real
The bank branch is closed down without even letting customers know about it. Absolutely unbelievable. After 25 years Closing my business account with them. I guess it was your THANK YOU to me.
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March 2022 by MICHAEL A
The bank branch is closed down without even letting customers know about it. Absolutely unbelievable. After 25 years Closing my business account with them. I guess it was your THANK YOU to me.
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December 2021 by Malick thiandoum
I went to chase bank on Preston last week to make a cash deposit. There’s no ones when I get there at the window .Waiting about to 3 to 5 minutes to get my receipt for the deposit a white lady who was helping me and I’m thinking she is the manager told me to get off the line because there’s a problem with the printer stated that And She will bring me the receipt outsideWaiting outside for 3 minutes she never came outside for my receipt. I went out there to see if my deposit was made . I asked her and she told me that another employee is working on it while she was helping other customers making deposit Which Was a big lie after I insisted that I can’t wait no longer I leaving for work I need my money because you refused to help me with the deposit. Very unprofessional and angry she went out to get the money out of the drawer and gave it to me with my Ids. She was very unprofessional and with a bad attitude I told her I was coming to this branch for over 6 years but never experience this in my life I will never return to that branchI
