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September 2024 by Analicia Reed
While preparing for an international trip, I called a few different Chase banks and none of them answered except for this location! Vanessa was so helpful and informative. She helped me identify the best Chase location for international money exchange. She even placed me on a brief hold to call the other location to confirm what money they keep on hand. I was not expecting this level of service via phone, but Vanessa was an absolute saint!
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September 2024 by Ryan Thomas
No teller, so I couldn't do what I came for. Frustrated that I walked through TX Heat before finding that out. When Google labeled it as a "BANK," I expected it to be a normal location...
There were ATMs of you need that though.
Beautiful building.
Judging from the other reviews here, it may be slightly disorganized.
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January 2024 by Overhead Solutions
CJ Johnson is such an amazing banker. What a sweet young lady. I’ll always love chase bank. Thanks CJ
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November 2023 by Patty Zuniga
Agent is really rude, most of the employees are also rude, so far just the security guard is nicer
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March 2023 by Vivek Sharma
I will give a 0 star for my experiences on this branch. They don't even try to re-schedule the appointment instead Maryli say that everyone is busy with other client in this branch and you can look for appointment in other branches. This is my first experience which is coming bad totally.
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November 2022 by Smitty J
The ATMs here are often down after hours. I let it slide for AT LEAST 8 times (for 2022) before posting this. ATMs have 2 primary jobs: Deposits and Withdrawals. Side note: as an insomniac, i may be interested in being a repair technician after hours. ? Photos feature both the drive thru AND the walk-in ATMs.
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June 2022 by Alex P
Waiting forever to get mu money, gypsybank
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January 2022 by Val Norman
They don’t have change here at a bank! The banker told me to go to the ATM to break large bills and then they didn’t even have tens.
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January 2022 by Jack N
Camryn was so nice and helpful. Thank you!!
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November 2019 by Bob Thorman
Love Chase Bank. They actually treat you like a person. Amazing concept.
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November 2019 by Emmanuel Hendricks
I love chase don't get me wrong, this branch is absolutely gorgeous I wish the personnel were as nice as the location itself. It's so weird how everybody in there is so useless. Chase needs to clean up the entire house and re-staff, not worth stopping by, everything is way to complicated with all of them.
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November 2019 by Erin Martinez
Tyler Reed is my financial MVP. My experience with Chase got off to a rocky start but he helped get everything straightened out quickly and with little effort required from me which is always my favorite way to resolve problems!
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June 2019 by Manny Ramirez
I love chase don't get me wrong, this branch is absolutely gorgeous I wish the personnel were as nice as the location itself. It's so weird how everybody in there is so useless. Chase needs to clean up the entire house and re-staff, not worth stopping by, everything is way to complicated with all of them.
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May 2019 by Thomas Joseph
Good customer service
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February 2019 by Erin Shepherd
Tyler Reed is my financial MVP. My experience with Chase got off to a rocky start but he helped get everything straightened out quickly and with little effort required from me which is always my favorite way to resolve problems!
