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January 2024 by Loleda Lilly
Kendra has an amazing and welcoming vibe as soon as you walk into the office! The staff and everyone there are welcoming and very attentive to your needs…my boyfriend and I just moved to Dallas and had a short time (3 days) to find a place…we didn’t have to deal with automated systems thank god! If you’re looking for a personable experience this is the place to go! Thank you so much Kendra!
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January 2024 by tanya stinson
I can now call Centerpoint my home. Thank you Jeff for making the leasing and move in process simple and fun. I love my apartment and the complex is quiet, friendly and everything I was looking for in my quest. I also would like to note the cleanliness of both my apartment upon move in and this property. This staff works very hard to maintain all ends and is evident with all I have seen. Finally, my #1 goal was to find a property that demonstrates work ethics that are based on integrity and that’s what I have found here. Thank you for all your kindness.Jeff it’s a ? Lol
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December 2023 by Tracy Messer
My thanks to the CenterPoint management and staff for making my recent move here a welcoming experience. From my initial call to Kendra and Crystal, the tour, to the move-in and follow up communication, I couldn’t be more pleased. The location is convenient and the accommodations are attractive and reasonably priced. Two work orders (smoke detector batteries and stabilizing a loose gutter) were handled promptly and courteously, including a follow call from Jeff. Additionally, they’ve exceeded my expectations with special family events: delicious complimentary Thanksgiving dinners and “Snacks with Santa.” And free fresh popcorn anytime I stop in the office. Thanks to one and all for your hospitality!
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November 2023 by Michael Dorgeles N'gou
I would like to thank Courtney Kniatt for her professionalism during my request for an apartment in Center Point. She was nice during the process. I am waiting for my moving date which is November 10
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October 2023 by Top40 Brand
Thank you to Centerpoint and especially Courtney who helped us move and made everything so easy and possible. Great apartments and very family friendly. Thanks Courtney.
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October 2023 by Kay Sardi
Excellent move-in experience managed by Courtney. Informational materials were clear and comprehensive. Everything was set up well. The apartment was all clean and ready to go and a couple of minor issues I found were resolved within hours.Earlier, It had been a pleasure to work with Wendy through the showing and application process. She was professional, knowledgeable, and remarkably kind and helpful.
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September 2023 by Valerie Colon
Crystal Flores has being the best, compasionate, humble, understanding and quickly to help. My leasing process has being a quick breeze thanks to her. Can't wait to move in 10/14/23.
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September 2023 by H R
Waited a while to post this. I had a combative experience with manager Kendra upon move-out. Wish I had ignored the positive reviews here which seem to mostly be coaxed about the move-in experience. You will see their true colors when it matters most - when you try to move out. Do yourself a huge favor and Google 'Centerpoint Apartments and Dallas Observer'. There are two eye opening articles that are very similar to what we experienced. One article is titled 'At Centerpoint Apartments, Moving Out Often Means a Trip to Court (and a Fat Bill)' and the other is titled 'Litigious Apartments Freeze the Bank Account of Grandmother Who Never Lived There'. Here are quotes taken from both articles: "an apartment complex owned by a family of debt collectors and known for aggressively suing its tenants, in a courtroom whose judge has never ruled against them." "The 700 suits don't include regular evictions, but instead are for offenses such as excessive cleaning fees, "damage beyond normal wear and tear" and breaking leases early." "The complex is operated by the Zidell-Susman Co" "a debt collection agency called JSZ Financial" "At Centerpoint, the Zidell tradition appears to be taking tenants to court. The complex has filed more than 700 lawsuits against tenants since 1996, records show, far more than similarly sized buildings. That doesn't include simple eviction cases or the hundreds of times Centerpoint has asked a court to freeze the bank accounts of defendants it's successfully sued."These articles were written in 2013 and 2015 so the lawsuit count is likely higher today. And if these lawsuits, lawyers, collection agency, and combative management doesn't scare you, the roaches in the apartment and sketchy people in the parking lot at night just might. The only good thing about the place is the maintenance guy greets you with a smile.
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September 2023 by Allison Noyes
I have been living here for a month now, and I recommend it for anyone. Sheri was so helpful and kind, and she made the moving process very easy for me. The complex is clean and has all sorts of amenities. Really one of the best places I’ve lived at so far. I also really appreciate the availability of shorter-term leases that don’t cost an extra arm and leg.
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August 2023 by Mike
This is a beautiful property . I was assisted by Ricky a few days ago . He was so kind and so thorough . He reminded me of my son. I will most definitely recommend to other people.
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August 2023 by media brittneyforhouse65
I called to inquire about the property . Nice, from what I seen online. Rickey was so nice. Although the property doesn’t work for my needs because of distance. I recommend this property and ask for Rickey .
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August 2023 by Yobanny S.
We had Courtney's help throughout the entire process of applying, moving in and even after we've moved in. She's always been just a text or phone call away. I definitely recommend Centerpoint since I know if I ever need any help with anything they have a bunch of super helpful staff members who will help us out. Courtney was there to help us when we applied, she was there to give us a tour of the apartments, and even after we've move in she has still been a great help to us. So I can confidently say, they won't just abandon you once you've signed the contract.
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August 2023 by Seth Nymeyer
Excellent price for the quality and size! Courtney, Sherri, and Co. in the Leasing Office have done a great job making my move to Centerpoint easy. I moved here from out of state. My move was easy and seamless.The singular issue I have is my apartment’s smell. It does has a marijuana residue/smell. The offices have done a great job working with me to solve the problem!
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August 2023 by Joyce Anderson
Excellent Customer Service is back. (Times two at that.) Courtney K and Sheri were both pleasant, knowledgeable and worked very hard to get the contract written and approved. They were in Dallas and I was out of state. Every question I had was answered and I am more than pleased with the service they provided. They made a difficult situation so much easier.Thanks ladies, and I'm looking forward to working with you.JA
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August 2023 by Janani Subramanian
Pros: The Maintenance Staff is amazing! Very timely and friendly. The front desk is pretty responsive too. Community also seems very safe.Cons: Had roaches during summer months that went away after treatment. Parking can be a bit of a hassle since the spaces are pretty small.
