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June 2024 by Leodanys Hernandez Dominguez
45 minutes and no attention, the boy is very friendly but there is only one person serving the customers, people arrive and leave without being attended to
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May 2024 by WhoDatNation
The ATM outside always having issues can't go inside anymore to the ATM smh most banks that's closed you can slide your card to get access inside because they ATM down I have to pay a fee at another ATM
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April 2024 by Texan Bytrade
Ive had my cars financed here, 3 credit cards, checking and savings and my direct deposits for years. Now because of your incompetent off shore call centers I’m done completely with Capital One. When you cost me money to continue banking either you. Im out. Everything has been moved to my credit union. ~OUT!
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March 2024 by Elizabeth Orosco
The atm outside, took my money and didn't deposit in my account, now i have to wait 45 to 90 days for the investigation to complete!! Is awful
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January 2024 by Fredy Garcia
Terrible treatment, I waited for more than an hour and they didn't serve me, I am the only customer in this place at the moment I don't know why the wait, don't come here save yourself the bad moment 000
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January 2024 by David Elias
Hate the idea that they close the ATM inside after hours and weekends and have to wait a long time in the drive thru
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January 2024 by Marco Tenorio
Terrible service very slow
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December 2023 by Wil Wilburn
Excellent friendly staff
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July 2023 by Gloria Alen
Clerk tells me give me a second starts counting coins and I leave about 5 mins later . They think it's funny to play with people time. This is the review
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July 2023 by Jonathan Herrera
The incompetence and lack of customer service here is ridiculous. I hope Capital one can find a way to provide better training or find better candidates because interactions like this make me want to switch banks.
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June 2023 by Carlos Meneses
They are thieves, I deposited some checks from my work and the largest check was lost and having the receipt and the check in the receipt they did not help me at all and now it turns out that I cannot have my money and they closed my account and they told me They are going to send a check for my money to see when and if they don't rob me, the owner of the company I work for said that they have already cashed the checks that I told her about and she tells them but they don't help at all not even because I have proof of the deposit they say that they were going to investigate their mistakes because I had proof and they didn't even help me
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June 2023 by Ammanda
3rd time waiting for over 15 min in drive through that says open but no assistance here. They are understaffed.
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June 2023 by Luisito_59
Excellent attention, great work group ❤️, many blessings and beautiful things in this life ?...
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June 2023 by Gabriel Alvarez
Never open and never working atm
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May 2023 by Ava Austin
Worst customer service! Shantae was extremely rude and confrontational. They made customers wait while they did nothing. I have never had such a bad experience at a bank in my life. Please make changes with the employees. Especially, Shantae! Shantae is the WORST employee and person EVER! Carolynn the manager shouldn't be a manager. Doesn’t have the proper skills to be a manager. Talked to her friends while laughing on the phone and ignored customers and wouldn't help.
