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May 2024 by westdallasdebo4
Great bank
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May 2024 by C Gibbs
This branch sucks!!! 24 Hour ATMs never work after 5pm!!! I have called in multiple times to report.
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April 2024 by Kevyn
Wish I could give this location zero stars. ATM's are always broken here and they lock the inside one so nobody can access it. What's the point of having this branch if nothing ever works??
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March 2024 by Delia Gamino
In this bank they have very bad service .?
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February 2024 by Mrs. L Taylor
I love this Bank my Bank!! From drive thru to the inside. Drive thru teller's are ALWAYS so helpful to me ❤️! I really appreciate them so much?.And I had been trying to open a checking account online and was having trouble. Finally had the time to come into the branch. And Miss Cree helped me get EVERYTHING taken care of to the very end showed me my accounts on the apps. And then took care of my bank transactions as well. She also showed me how to setup up my Zelle and how to send money to myself. She was very patient with me.GREAT PEOPLE WORK HERE!
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February 2024 by carlos gomez gomez
I visited the branch to open a savings account. Terrible service plus 30 minutes waiting to be attended to. I left the branch because no one attended to me. There was only one person attending and all the others were sitting talking to each other. TERRIBLE SERVICE.I visited the branch to open a savings account. Terrible service plus 30 minutes waiting for them to take care of me. I retired from the branch because no one attended me. There was only one person attending and all the others were sitting talking to each other, TERRIBLE SERVICE
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January 2024 by Salvador Rivas
Customer service is pup. I was to paid my wife credit card and I did it on ATM was $200
And the ATM took the money and then showed is not available to take payment and I got only $120.00 and They not giving me my money back. THIEVES
$80.00 REALLY CAPITAL ONE?
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January 2024 by Caleb Debele
The worst bank. There customer service is so worst. I preferred to chose other bank for quality customer service. They look at me as a scammer with my own money to withdraw. I will never ever recommend this bank online and in person.
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November 2023 by jessica fulton
The customer service here is absolutely horrendous. I sat at the drive up window, where a woman was on her computer, and would not even look at me or approach me and I was sitting in my car for at least five minutes.
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October 2023 by Cristobal Casas
Very attentive and quick help from staff
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July 2023 by Annabi Lx470
Worst customer service and tellers and staff here have no sense of urgency long lines inside bank.. horrible experience !!!
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June 2023 by Jahangir babar
Rude banker (erika)
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June 2023 by D A
Stay away... Credit card fraud they wont protect you.
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June 2023 by Gloria Alen
Brian and Zach are amazing
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May 2023 by Walter Rivadeneira
Called and was transferred several times and called 3 more times, no one was able to tell me the exchange rate to purchase Euros. I have accounts in 2 other banks....thank God they were able to assist. I went with the best exchange rate. Will never know what Cap One has to offer...unless I spend a day at the branch. Nope.
