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August 2023 by John Reed
Good Mattress, Fair Price & Greatdelivery Service! Thanks
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March 2023 by Julia Wilson
Samantha was fantastic in answering all of my questions and concerns. My husband and I were obviously skeptical of finding such a good deal on a Tempurpedic mattress, but she assured me that they were able to sell them at they price they are, due to minor imperfections, such as a light tear in the plastic bag they come in. Which I could care less about, but if you are buying this a Tempurpedic from a retail supplier such as Mattress Firm, I completely understand that if you are dropping $5K on a mattress, you expect it to be in PERFECT condition. But, if you are like me and would rather buy a mattress over 50% off because you couldn't care less about a minor imperfect, then this is the place to go!Samantha was great at communicating during the entire process, and they were able to deliver from Houston to San Antonio the very next day. They also delivered the mattress within the exact time frame they provided, which I am also grateful for! Too many organizations can't execute their communicated time frames. Additionally, they give a 15 day trial period to return the mattress if you don't like it. All in all, they were cheaper than the other third party dealers I spoke with, and their delivery fee is cheaper than many of the major mattress stores. All in all, we pretty much got the white glove experience without paying the white glove price. Will definitely recommend them if you want a good deal and a great customer experience. I can't speak on their other items such as appliances, but for mattresses I am super impressed.
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February 2023 by Garrick Lau
Was in search of a replacement for our 11 year old memory foam mattress.My wife had told me she wanted a Tempurpedic mattress so I did research on how much they cost and didn't realize how much they cost. Also did some additional research on which bed I wanted and we wanted a King Size Pro Breeze.I went to Facebook marketplace and came across a listing that said they had Tempurpedic mattresses in stock that were 50% off retail price. I messaged the seller immediately and Samantha at Bright Mattress responded relatively quickly.I told Samantha which model I wanted and she quoted me $2395 (retail price at Mattress Firm is $5200). I asked Samantha this sounded to good to be true and asked her why her price was so much lower. She stated that the beds they purchased have minor defects such as the plastic wrapping for the bed is partially ripped or maybe the cover had a slight tear but they had sewed it back to correct it but for my mattress it was in perfect condition (no defects at all). I told her I wanted to proceed.Now they have a physical location in Dallas but they only have a storage unit in Houston. They are looking to expand into the Houston market. Samantha gave me the address and I met them at their unit located near Clear Lake.Before meeting Samantha I told her I wanted to see what a mattress that had "defects" looked like which she gladly agreed to doing. So she showed me a few mattresses which mostly had the plastic partially torn and of course the bed that they had sewed and pointed out the location they had sewed. Now my thinking is she didn't have to tell me about the beds they had sewed and just told me the beds they get have the same defect (the plastic partially torn).She pulled out the mattress that I was interested in buying and I inspected it with a fine tooth comb and it didn't have any plastic torn nor did the cushion on the mattress looked like it had been tampered with.Satisfied and feeling comfortable with the purchase I decided to move forward so I sent the money to her via Venmo. As a gesture of their appreciation they even gave me 2 memory foam pillows.For delivery they said they had a few appointments later that day with the next one being at 1pm (it was 1130am). I told her they had time to deliver the mattress and make it back for their next appointment so they agreed to deliver it for a 35 dollar fee (to cover their gas cost I guess).They delivered the mattress and took our old mattress which they normally don't do according to Samantha.In the future I'll be purchasing all my mattresses from Bright Mattress.
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December 2022 by Bere Reyes
Best prices in Houston! I bought a Proadapt medium Tempurpedic. It was in perfect conditions and Samantha was very nice.Definitely buying again ??
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December 2022 by Rickie Lindley
Great place with wonderful pricing and a low delivery fee. These guys are my go to mattress shop for sure.
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October 2022 by Chris
They sold us a fridge that we have to constantly repair. I've lost hundreds of dollars in food because of the fridge we bought from them.
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July 2022 by gary mitchell
These guys are amazing. My intention was to look at some mattress since Cali king is not easy to find in dallas. But the prices got me I was sold and got my bed set delivered the next day..
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July 2022 by Liliana ramirez
My first time being here and had a great. Christian gave us a really good deal and amazing customer service!!!!!! Would highly recommend this place!!!
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July 2022 by Osvaldo Calderon
Christian and Vanesa helped me find the perfect mattress for me. If you ever need a mattress ask for them.
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June 2022 by FRANMARY ORTEGANA
I am very happy with my Queen memory foam and Queen adjustable bed base. I love it ?Thank so much to Carolina, Wiwi and Mr. José. The attention and quality of service in this place is excellent and exceeds 5 stars. They are responsible, efficient, takes care of customers and strives so that their customers get the best service. In addition to offering very good products that make us have the best experience.You guys have made me very very happy.Thanks a lot ?
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June 2022 by Catie Symnski
Scammed. Sold us a fridge that does not work and was missing pieces. We were promised these pieces in a few weeks after purchase, every time I called was told stories or no one would answer. Now the fridge ruined all of our food and leaked all over the floor, never stays cold. Avoid this place, I think the reviews are fake - extremely disappointed and scammed out of a lot of money.
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June 2022 by Delsin Rowe
Excellent products, and a very good service, and their prices are fair.
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May 2022 by Robyn Murray
My husband and I came from Houston to purchase a tempur-pedic mattress and Tempur-pedic adjustment. We were nervous at first, but we are very happy we tried them out. We saved a ton of money. This is the real deal!!! Everything works great and we slept amazing!
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May 2022 by Alex Trujillo
If you're in the market for any type of mattress I highly recommend you stop by to buy the same quality beds at discount prices.
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April 2022 by nora fascenelli
Enormously helpful people who were quick to come up with a solution for an emergency bedding situation. Super speedy delivery and a courteous driver carried the mattress up a flight of stairs, unwrapped it and set it up in a flash. An added bonus was removing the old mattress as the delivery fellow left! Thank you for a wonderful response and for saving the day!
