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July 2024 by Mesfin Desta
This is a joke of an auto zone. Ordered something on line and went in store to return. Employee keeps saying he needs a barcode like a broken record but all AutoZone emailed me was an order number. I see the employees screen that says “confirmation number” but he refuses to type it in. He gets a manager and she tells him to type it in. His to busy making racist jokes with his other employee that I’m assuming he mistyped the number and told me it’s not popping up and didn’t try again. It might be that he needs to get his eyes checked because he wears a pair of old broken glasses. I don’t get it. If you don’t want to work, nobody forced you to go in.
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July 2024 by Hakeem Smith
Terrible customer service they don't answer the phone and when you go up there everybody is mad at you because you came into the store do not recommend BBB at all
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July 2024 by Alex Cruz
I arrived yesterday to this autozone with a bad battery. I just wanted to be checked to make sure and at the same time. I wanted a new battery regardless if it was working or not. The gentleman told me everything is fine. Everything works 20 minutes later. I'm stuck under the bridge in Dallas. A hundred five degrees In the sun 3 hours because they don't Want to do the job correctly? Mind you. I call the next day(TODAY) to try to explain. And Ron manager supervisor has an attitude as well. Trying Defender employees and trying to Act like the machine IS alway right Whatever the machine says is, what the machine say he told me Well, they need to fix their machines And their attitude. I'm doing everything as possible from the BBB And if you don't know what that is is, the better business bureau.... Count on it, buddy. And this is a photo of another autozone. Did they treat me super good and the machine read that it was bad. I got the receipt...oh yea Thank you so much autozone, from industrials. Euless TX 76040They know how to give good customer service..
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July 2024 by Cyndi Elliott Realtor
Helpful staff
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June 2024 by Lawrence Mwamba
We had run low on the Engine Oil on Our Toyota Highlander. IAN a customer service Employee helped us choose the right Oil that we needed and also helped fill the Engine with it.
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April 2024 by Dakk M.
they open at 8am. they are very unconsistent and also were very unfreindly. They turned off the lights when we came up to the door and walked off.
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April 2024 by Rozann Valdez
Great experience. They help me find the filters for my car.
Air filter and Cabin filter?
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April 2024 by Chad Morris
Dorales is an absolute rockstar! She greeted me when I entered the store me to wait for a moment as she was helping a customer and then moved to another register so that she could help both of us at the same time. She went out of her way to locate the part that I have been trying to find at several other stores. Great employee!!
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April 2024 by Brian Lee
Ian is the best!
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March 2024 by Oscar González
So nice and good service
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March 2024 by George Urbina
Excellent
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February 2024 by Javier Cachazo
The best in care
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February 2024 by dean terrell
Travis was really nice and provided good service and was a great example of a good worker
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January 2024 by Misty Scott
Really busy location!! But very nice
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December 2023 by Britney B
Yall this location is busy!! But every employee is super nice and don't treat u dumb!! Ask for Ronald he really goes out of his way!! A++ on customer service I will 1000% recommend!!thxs Ronald and thx u Auto Zone 75243
