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June 2025 by Breyona DeAnn
Thaddeus was great! He worked with me very effectively and patiently! He helped me swap my battery. Told me great information and did an outstanding job.
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July 2024 by ULTIMATE TRUCKING
Helpful
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June 2024 by Angel H.
Alexis L. and Matthew M. went above and beyond. I went in on 5/15/24 around 9am after calling and speaking to Matthew. He was so energetic, polite, and professional on the phone when I asked for car battery prices. He proceeded to inform that if I went in, I could get my car battery tested prior to purchasing one. I went in and informed Matthew that I was the person who had called about the car battery and right away, Alexis L. began assisting me. He tested my battery and informed that it was at 0% but that they could charge it for me to see if that could fix the issue. He informed that it would take about 1.5 hours but I preferred to purchase a new battery instead. I had previously called O’Reilly’s to get car battery prices as well and Autozone had more affordable price options which is why I headed to Autozone, ontop of Matthew being so courteous on the phone. After purchasing the car battery, Alexis took out the old battery from my vehicle and replaced it with the new one. Both him and Matthew provided exceptional customer service in a stressful time for me. I hardly ever get treated with kindness, patience, and professionalism by customer service reps anymore so the fact that they demonstrated to me that great customer service still exists in this world is the reason I am taking the time to write this review. ?? Nowadays you go into a store and it seems that the employee is mad, or they give you an attitude, or they don’t want to do any work. So I definitely appreciate getting treated with respect and gratitude.
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April 2024 by Wendy Judkins
I'm o'tay
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April 2024 by Arturo Sanchez
A good service
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February 2024 by Damian Jones
Called to speak to manger about my job application. Person who answered the phone sounded asleep with a dry hello. Then just left me on hold. Finally a person gets on and tells me to call another store because they don’t have a hiring manager or something.
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February 2024 by Bernardo Cardona
Excellent service customer
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January 2024 by Isselda Ulloa
My best place ✨✨
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December 2023 by La gorda Bella
Very friendlyAnd a lot of patience.
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November 2023 by Florencio Flores
Excellent, very friendly staff.
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September 2023 by Nathan Clements
Horrible customer service came in two times to this location today and both times wasn't helped and given attitude by two separate employees on two different shifts. First employee refused to call Buckner location for me to confirm they had a part in stock. The excuse given was it would take to long to call. Second employee was in afternoon and had a attitude from the moment I spoke to him was making me jump through hoops to check on a warranty that the mesquite location said was still good. Kept saying it wasn't popping up only after I provided the receipt did he pull it up then after telling me part was returned I same day it was purchased I then asked if he could pull it for me and while speaking with someone on the phone he told me I NEEDED to watch my mouth because a kid was there. Had he not had a attitude from the moment I walked in there wouldn't have been a issue.
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August 2023 by Rosalinda Arredondo
Awesome very satisfying
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August 2023 by shelia shaw
Good for parts
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August 2023 by Eliú Alvarenga (Eliú Alvarenga)
Prices are to high compare to online offers like amazon.
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July 2023 by Curtis Thomas
Credit card machines wouldn't even work. Parking lot was dark. Lights all over the place, but none were on. Luckily, i realized if I just order off Amazon, i could get the same part at over 75% savings.
