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June 2025 by Juan Orozco
I never write reviews but this service was the worst! I bought brakes and rotors from them and when they sold me the wrong rotors, I came back to exchange them and the employee behind the counter BEGGED me to wait for the manager to finish helping a customer outside because he did not want to go through the exchange process. So I waited for the manager and he acknowledged me because he said he’ll be with me in a second, and then kept pacing from the front of the store to the back of the store. He somehow found the time to walk outside and yell at a potential customer whose car alarm began to go off though. While I was waiting, a man who did not speak english walked in and needed help with finding a part to which the employee who begged me to wait for the manager was extremely rude to him and I had to help translate or else the employee was going to ignore him. After waiting 10 minutes, I left to the Autozone on Arapaho and they helped me and I was out the door in 5 minutes. While I was at the Arapaho location, a man who did not speak english also walked in and the employees were extremely helpful to him despite the language barrier. I understand if yall are understaffed because I’ve worked customer service jobs before but there’s a right way and wrong way to do things and this was terrible.
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June 2025 by Denique Balden
Ronald was so helpful and amazing!! And Mikai
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June 2025 by Orange
Ronald provides excellent customer service. He is personable and very knowledgeable about cars and various products. He recommended a product that helped me pass the emissions test after an initial failure. Thanks Ronald!
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May 2025 by Odai Elian
Bad customer service
From the customer satisfaction employee
What an irony 😂
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May 2025 by Alejandra Gonzalez
Mr. Ronald was super nice and helpful ..
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May 2025 by Garner Rice
Ronald did an amazing job in helping me with the problems my car had. He is a great worker but an even better person! Have nothing but amazing respect and words for Ronald and what he did for me! Thank you!
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July 2024 by James Stevens
Lots of items on the shelf did not have pricing requiring me to go take them up to the counter find out how much they were. Staff was real friendly and extremely helpful and locating the items I needed for my vehicle.
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July 2024 by Reinaldo Kibel
If you change your own oil, they accept it for free the used one. Lots of great products for cars good service
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July 2024 by Sharon Smart
Great service! Patiently answered my phone questions, explained everything I needed in person for my battery purchase, and made sure my installation was perfect. Thank you! Thank you! Thank you!!!!!
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June 2024 by DecentMan4you
You buy Auto Parts here people if you don't have an auto you don't buy any
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June 2024 by Lisa Dawsone
Great Place
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May 2024 by Daniel Doan
Georgia was fantastic! She helped me identify my headlight problem was electrical, not mechanical. The next time i need car parts I’ll be coming back because of her!
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May 2024 by Erin Van Gieson
Georgia was so helpful and kind. She has great expertise!!
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May 2024 by Melissa Creamer
If I could give this a zero star I would. I don't recommend coming here especially if you're female. You will get mansplained. Asked about a license plate mounting screw and which one would be for my car. Told I needed one with a plastic backing. I said no, the hole was metal on my car. Was told again I needed the set with the plastic backing again. Left and got what I needed at Walmart
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May 2024 by maliante.18st Zpena
For my part, I have lived in McCallum for 20 years and this store has always been very good for me, it is a shame that not all of us can be served in the same way, yesterday 04-04-24, 9:30 pm, for example, I went to buy , and there were some Venezuelan customers and they didn't speak English and there was no one in the store who spoke Spanish. And the young people got angry with the employees, an African-American served them and did everything possible to serve them, but they still left angry... for my part, I have not had any bad experience.. ☆☆☆☆McCallum AutoZone..
