AutoZone Auto Parts on Park Lane in Dallas, TX, is recognized as a leading retailer of auto parts, offering a range of new and remanufactured parts, maintenance items, and car accessories. Customers have shared positive experiences with the helpful and knowledgeable staff, who are often willing to assist with car issues and installations, such as battery replacements. One customer highlighted the dedication of an employee who, despite facing public criticism from a manager, maintained professionalism while assisting customers. Another reviewer praised the quick service and the staff’s ability to diagnose and resolve car problems efficiently. However, some customers expressed concerns about the exterior conditions of the location, mentioning issues such as unpleasant odors and the presence of homeless individuals. Overall, AutoZone is appreciated for its friendly service and comprehensive stock, but there is room for improvement regarding the store's exterior environment.
Excellent customer service ...they always help. Thank you !
March 2025
Amazing customer service! I came not knowing what was going on and Keith got me right! He even came outside in the freezing cold to help with my Battery! God bless him and give him a raise!
January 2025
We’ve been having battery issues, Alejandro was great, helped check our battery, took it out and put the new one in. Awesome services.
