AutoZone Dallas #1527in Dallas, TX is a leading retailer of automotive replacement parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the helpful and knowledgeable staff at this location, particularly the managers Jason and Kristina W. One customer had a positive experience with the manager Jason, who quickly resolved an issue with a rusted battery screw and ensured the customer could complete their errands. Another customer commended Jason for going above and beyond to find the right windshield wiper solution and fix a related problem. Kristina W., the store manager, also received praise for her friendly and accommodating assistance to a customer who needed help with a new car part, even though they did not make a purchase. Additionally, another customer mentioned that the store manager Christina was understanding and helpful when addressing their problem. Overall, customers have been satisfied with the customer service and problem-solving abilities of the staff at this AutoZone location.
We love to help customers with changing their batteries/ remove them and putting them on their car when we have the chance!!
August 2024
The only complaint is that the store did not notify me that my order was ready. I had to call them. Other than that, the customer service was very good.
June 2024
Manager Kristina W. was such a pleasure. I went into store without even making a purchase. I needed help with new car players. She greeted me with a smile and offered her assistance. It was a nice out and she grabbed the tools and helped me out. Kudos to her!!!!!