This AT&T Store in Dallas offers phones, tablets, smartwatches, and connected devices, along with wireless data plans for every need, including prepaid and unlimited options with nationwide 5G service. Customer experiences highlight staff who are helpful, honest, patient, and kind, often guiding customers to the best financial decisions and suitable upgrades. Employees are noted for going above and beyond, assisting with complicated orders, updating outdated plans to save money, and ensuring customers leave satisfied. While the store receives high praise for its in-person service, some customers note challenges with account issues that are not always resolved between customer service and the brick-and-mortar location. The store is recommended for its dedicated and patient assistance.
I went in to add cell service to my internet plan, and was helped immediately. Gabriel was great and answered all my questions, and had me on my way in no time. Highly recommended.
March 2025
Went in to upgrade my phone before an overseas trip and Gabriel was so helpful and honest. He guided me in THE BEST direction to what made the most sense financially and to get me the best upgrade possible. Thank you Gabriel, I will return for your assistance again and again!
February 2025
Came in to upgrade my phone and I wanted to give my praises to Gabe! He was very helpful and actually even updated my family’s plan from our outdated plan to help us save money. Thank you for your help Gabe🙏
