September 2023 by Fernanda Ramirez
A few days ago I came to this place because my car started to heat up on the freeway and I was at the exit closest to. I didn't know what to do or if continuing to drive my vehicle was a good idea but I needed a mechanic, I walked a few blocks and found this place. The employee was friendly, I asked him if he could check my car and he agreed, it was the water pump and I needed to change it, by chance I asked for the price of the brake change and he replied that when his boss came he would give me the price.I was there waiting, a guy made a noise at me, instead of approaching me and telling me I am the owner (as if I were an animal) and he told me are you coming to change the brakes and I told him no, that my car had a problem and His employee told me what it was and that he would give me prices.He took me to his office and gave me prices and insisted on changing the brakes and I told him that I was just asking why I was looking for someone to maintain my car. He said that the rear brakes are only changed until the oil drips out. From that moment I knew that he was not the most intelligent, I am a woman and I must highlight his arrogance, he spoke to me as if I was stupid,I'm not an engineer and I don't know how to repair an engine or have any knowledge of mechanics in general, but I hope the guy I'm giving a job to knows that. In the end I accepted the price and he told me it was 260 for the job and that it would be ready at 3 in the afternoon. At 3 I called to make sure the car was ready and he responded that they weren't finished yet, but that they had also had to change the thermostat and that's why it was an extra $180. He called me back after a while and told me that they had finished but that my car is now being liquidated from the engine head gasket and he asked me if I knew what he was talking about, which with my little knowledge I couldn't understand. It was clear (but my car had no fluids before), so I contacted my boyfriend and he arrived at the place, I must highlight that he never raised his voice and I don't know how he expressed himself in the same way he did with me. I suggested leaving it for a few days to see if they could see what the problem was, but he told us he wouldn't be able to drive that car again. In the end I just wanted to get out of there, he told me that it would only be 200 dollars, that he replaced the previous thermostat (first class scammer) and that obviously his work had no guarantee. And even if I had I would never return to this place. The week later someone else repaired the vehicle, the lichen was in front of where the water pump was located, it turns out that it was only missing a screw, which in the wrong hands would have wanted to take away my last cents.If you are a woman, never go to this place, they would disrespect you horribly.This man is an abusive scammer.
