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August 2023 by Natalie Johnson
I was in town on business and was able to drop off my 11 month old. I am not from here but the area seems nice. The staff was very friendly and attentive. I would def recommend! I even got my first take home art. ?❤️
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July 2023 by Brandice H.
My children (5 and 1 yrs old) loved it ; so much that on the 1st day they happily joined the fun leaving me w/ no hug or kiss goodbye at 9am. Drop off was a breeze and Ms Corrie did an amazing job checking us in and explaining everything. My kid has a Peanut and Egg allergy she reassured me my child was safe and for added awareness an allergy sticker is placed on kids' shirt (backside). At pick up at 3pm my kids didnt want to leave and asked to go back next day. The center is as it says Play-care all day fun similar to a mini kids-empire w/ a theatre etc. The place was clean as the same any of those kid establishments and all staff were friendly (very nice per My 5yr old) and closely watching all the kids. Dallas location set the expectation; cant beat price for care & fun compared to Nannies & Sitter rates in DFW.
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May 2023 by Leah H.
Short story. Came in to ask about the place, the younger Hispanic girl gave me the rudest attitude "what do you want?" Kind of face after I greeted her with a "hello!". Her rude face stayed, I asked her if she was ok, no change just a "um yeah?". Turned right around and left. I even teach high school and rarely deal with that kind of attitude and IDGAF face. If they are going to be that rude to parents makes me feel like they won't give a flip about my kid.
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March 2023 by Catherine C.
Little adult supervision resulting in older kids bullying and getting physical with younger ones. Mgmt seemed uncaring and gave me minimal info. The info came from my daughter! Don't bring your littles here .
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December 2022 by Isabel Syers
The staff is super helpful and friendly!I love the lunch selection and the activities & games look so fun. From my first visit I can tell my daughter will have fun
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December 2022 by Wumi O
Pros:1) suitable for backup care2) they always have slots3) my kids have never complainedCons:1) The place looks a bit disorganized2) There is an odor; the owner needs to do a deep cleaning3) some of these workers always look like they don’t want to be there. I understand it can be stressful taking care of kids. At least fake a smile ? just a suggestion??♀️
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December 2022 by Christine Nuno
We’ve been using adventure kids for many years. My kids always get excited to go but it was our first time to visit this location and as soon as my kids got in the car they asked to never go back! They said the workers were not nice, all the babies were crying and the dinner pizza slices were so tiny that it wasn’t enough food or juice. My kids have small appetites normally. They were starving and thirsty when I got them. I feel really bad for taking them here. I’ll NEVER use this N Dallas location again. I highly recommend highland village location.
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December 2022 by Lauren M
Felt comfortable leaving infant and teachers/ladies were very nice. They went ahead and labeled her things since we didnt know that was necessary so appreciate them doing that. She seemed to have a good time and we got to have a date night:)
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December 2022 by Tawauna Renea
My son been coming here for over 7 years. The facility is very convenient for parents who work late or want some adult time with their significant other. I like that I can pay a little extra for him to eat her and he loves the activities and game. This place isn't your topical daycare. It's more like a fun house for kids. I would highly recommend this place to anyone......I also use the Plano location as well.
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December 2022 by Tyrika Smith
I am usually not the type to write a bad review even when it’s deserved! On July 22nd , I had the worst experience ever with this facility ! I went out of town for my moms 50th birthday. My close friend dropped off my 6 year old daughter , I set the reservation in the AKP app from 2pm-7pm . My close friend arrived at that time . When she got there employee by the name of Denise denied giving my child to her. When I was reached. Denise explained that I didn’t sign a “ release form” I told her I wasn’t aware of that. She stated the staff member that checked her in was supposed to take care of that . As if we was suppose to know that ! After verifying my ID information with her and emailing she told me my ID number didn’t match what was their system, blaming it on the Plano location. 1 hour went by my daughter was still not checked out . With numerous of calls and emails sent with my info and the person picking up . It got to the point where I felt helpless and wanted to call Dallas PD. I was charged for this extra hour for something that wasn’t my fault ! After I told Denise I use to work there and it was never this hard for pick up . She told me that “if I use to work there I should know that she needs a release form” . This place was unprofessional when I worked there that’s why I quit . I was only giving Valerie (owner) my business because my child has friends there . When I worked there I was on the floor watching the kids didn’t know any back end information that was needed. Later I found out that Valerie was there when this was going on . She is very aware who my child is and who am . So I feel as if this was done on purpose! I DONT ADVISE taking your kids here . It was soo much I seen that was covered up at this place . Kids are not watched properly , the food is not cooked correctly & boys bathroom usually smell like Pee . Kids go without food and drinks if they are there for a long time and didn’t bring their own . I always had dreams on owning a daycare , but I’ll never run my place like this one is ran ! If your kids can’t talk please send them to another place !
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December 2022 by Jeanette Chavez
I toured this facility last week with the intention of utilizing their services for my 6yr old daughter. Was in and out the door in less than 5 minutes. The place looks like it hasnt had a deep clean in several years, there was a certain musty odor in the air as well. Gross. Workers looked they are hating life and looked bothered that I was even there to see the place or ask questions. Except for the young blonde who greeted me when I walked in, she was only one who had a smile on her face during the time I was in there tbh. There was about a dozen toddlers running around, some were just fussy, frustrated or crying. You could tell they were up for naptimes and I saw not one sleeping cot in sight. I felt terrible for those babies. Child-caregiver ratio is absurd. How this place is operating & licensed is in disbelief to me. Can't speak for all their locations but, you would think for the neighborhood that this is located in, they would hold higher standards for their facility and staff.
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October 2022 by Jaime B.
We have taken our older kids to different Adventure kids locations for years and always had good experiences. We have never had a good experience at this one, but tonight was the last straw. When arriving to pick up our kid tonight, there were beyond too many kids there and no where near enough adults. It took them 10 minutes to even find our kid and get him to us. I can deal with that, although not what I paid for, but what I can't deal with is the fact that our kid was there for 3 hours and had the worst diaper rash I have ever seen upon getting him home. Not just diaper rash, but cold and plastered to his butt kind of rash. I have zero doubt that no one came anywhere near him since the minute we dropped him off and therefore he was left with a poop in his pants for 3 hours that left him with a rashy bum. Call me crazy, but what the hell did I pay a damn dollar for if this is the kind of care they gave my kid. Never again. Please take my advice and just don't bring your kid here. This wasn't the first time we brought him here and I had hesitancy dropping him there tonight, but I should have listened when he was screaming about where we were when we pulled up.
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June 2022 by Dany'el G.
A lifesaver!!! I literally have no support system here so to find this place is a God send!!! My kids loved it and it gave me an opportunity to have a girls night out while my friend was in town!! I love the flexibility of it and that your allowed to use both locations depending on the area your in at the time.Moms this is the hidden gem! Check it out if you have the chance
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January 2022 by Corey J.
Please do not take your children to Adventure kids in Dallas.......my son was suspended for being autistic and I don't know how to handle something I've never experienced. He's there for 3-4 hours once a week since he was 2 and every week there was a new complaint when the lady Leslie started. I asked another location what was in the report and it was different from what she trolls me. I'm can't deny that this is discrimination.( my first instead to make flyers and hand them out in front of the daycare and post stickers about how autism is aggressive) I shared this in the autism moms group, he was accused of destroying property that they never provided evidence to, they said he was putting toddlers in headlocks when they wouldn't let him in the toddler room after he was 3. He plays rough but not aggressive, they said he was taking his pants off and pull up off, he's potty trained and has to use the bathroom and nonverbal and his pull-up would be full. They couldn't find his shoes or jacket one day and it was freezing cold so I wrapped him in my jacket. Leslie even admitted to me they had too many children and not enough staff, when you see her she looks like she hates kids. I would've believed it except I asked her if he was being aggressive or just rough with the toddlers he wasn't supposed to be around. She said aggressive and he's only aggressive when he has melt downs and that's him hitting himself not others.This last complaint was he tore a net because they saw him walking out of it, not providing any proof of even reaching out to me. This became a consistent complaint every week and always something new. Until he was suspended. My son does comprehend that he can't go back for 2 weeks. I couldn't even tell him he did anything wrong, if you can't watch a 5 year old that just needs to be take to the potty or change his pull-up in less than 4 hours. He's hyper and thinks it's a big playground so it was also fun for him to play. The problems began with Leslie, when you see her you'll know. She appears to be miserable all the time. She also admitted to having too many kids because Plano closes early. The other staff have always been good to him and he's familiar with them as are they.I was called away from work because he was jumping of the table hockey toy. My son became a target and he's as hyper as most kids there, he's the only one with autism that you actually have to watch . I will call everyone in my reach to have them investigated for negligence and discrimination!!!! Meet my aggressive child. I wish I could post videos especially since he can do "normal" things like swim practice or therapy, or go to school and never had any issues of hurting anyone. He use to be able to feel free there. Because he digs every to do school work, therapy or his swim lessons. His life of therapy is a job. He use to be able to run free in this big playground until Leslie decided there were too many kids to watch. Hopefully I got her name right but she's the only one that expresses constant misery and agitation. May hod have mercy on her and the owner. BTW this owner doesn't own the one in Plano and she shouldn't own anything that relates to children, Plano just couldn't fit him in a high chair when he was younger and he wouldn't eat if there was a playground also he had to be there longer than 4 hours and they couldn't cater to him as an individual because the kids are on schedule. That was understandable. But this is something more. Also disturbing. I will risk losing my job because I am genuinely scared to take him back. God works in many ways , I'm glad he was suspended for something he didn't do. But I refuse to allow them to make autism out to being aggressive. If he understood he would be hurt. But I will be sure they know!!!! AUTISM IS NOT ALLOWED. AUTISM MEANS THEY ARE AGGRESSIVE!!!!!!!
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December 2021 by Arielle Embry
All of the workers look unclean & unkept , very unwelcoming , the facility stinks . When I walked in a little boy was in the process of throwing my daughter on to the ground . The worker rushed over to them to tell them “ keep your hands off of each other “ when if she had been paying attention she would have been able to see that my child literally had done nothing wrong . When I brought it up to he she stated they had been playing rough … how rough ? & why wasn’t I notified so that I could reprimand my child if needed ? That’s the second time an event came up where I felt like I should have been notified . No they want you to think nothing is going on so you bring your kids back whole time they’re being screamed and yelled at and “Sat out” or are playing with children who have been screamed and yelled at and “ sat out “ the women that worked today look like hell and I will never bring my child back to this location . I don’t feel that she’s safe and well cared for.
