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May 2025 by Carolyn Boyd
SLOW customer service. 2 persons working the window in the 2p hour. Manager in the background. 2 customers in window, with 2 customers in line. 2 additional customers got in line totaling to 4. 2 customers left the line because the window service was Slow on a weekday around 2:45p. I informed personal banker about their slow pace. The, banker proceeds to say that they’re known for their Fast service. Hopefully next time they can accommodate all 4 customers in line in a timely pace
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April 2025 by Konstantin Lavrov
My experience was pleasant .
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February 2025 by Gurveer Sandhu
Ladies up front are terrible. I have been making deposits for my business for 7 years and stopped by here today. Train employees properly on taking business deposits. Wasted my time
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January 2025 by Kyle Jungels
Andrea was so helpful and friendly. I’ve lived all across town and had frustrations with a few WF locations in the past but she was so good that my faith is restored.
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September 2024 by Hatim Amiji
The customer service at this location was absolutely ridiculous and the manager seemed unfamiliar with the proper procedures. I recommend avoiding this location if possible.
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June 2024 by Ronnie Edwards
Chris at Wells Fargo is very good at his position. I really recommend that you go to his window inside of heb. Customer service like we NEED!
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April 2024 by Alex Varela
Went to get something done with a banker and the two ladies in the banker side had a horrible attitude.
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November 2023 by Jim martinez
Bonnie and Lydia after banking many years with Wells Fargo these two workers are very unprofessional and how they treat customers I’m pretty sure Wells Fargo has a strict policy on customer service.
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August 2023 by Kendall Davis
We’ve had multiple bad experiences with this branch in the past few days. Don’t bother trying to do anything except the most basic tasks here.
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August 2023 by robert rob
I just did deposit check in the ATM machine. This wells Fargo is inside the HEB store.
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August 2023 by Daniel Gonzalez
Excellent work of the employee Johana, she was step by step explaining everything needed and my wife and I were very satisfied. Once again, excellent work of Johana Vargaz, thanks for your beautiful attention
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June 2023 by khizar iqbal
Worst service possible
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March 2023 by Official Nada
Bad service, manager always smoking in front of heb.
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December 2022 by Sam S
Incredibly rude and dismissive staff. I presented all required documents for a surname change to the WF representative. The rep then demanded USPS mail in my name to complete the name change with WF even though it is not a requirement listed on WF’s website as being needed to process the request.
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December 2022 by Leslie C.
Awesome staff! Teller are really nice and pretty. Very attentive to customers and helped answer all my questions. Recommend to checking it out since its right inside HEB. Very convenient!!
