-
July 2024 by Humberto Rodriguez
Excellent service, Claudia V Ratcliff helped me open my new account at Wells Fargo. She has amazing customer support.
-
June 2024 by James Hoisington
ATM NEVER works, I stop by here all the time for deposits after hours and it's always broken. How the heck can a ATM not take deposits....so stupid, I can't be full bc I sit behind a line of 6 people withdrawing just to find out deposits are unavailable....what a joke get yalls act together your on a busy intersection on 290 in houston...not out in the sticks with a low population...smh
-
May 2024 by karla salas
They do not have a bathroom for their clients, this is very unpleasant.
-
March 2024 by Amanda Stelly
Customer service needs fixing. Maybe talk to your customers like customers and stop being rude? I will gladly go to a different bank to discuss my banking needs from now on
-
November 2023 by Patricc Avery
Horrible bank , no help. They haven't gotten so bad over the years . So many fees and then you get told there are free services but they're not let you access them . Bad experience I want another bank
-
October 2023 by Ryan
This review is specific to 17802 Spring Cypress Rd, Cypress, TX 77429. I visited this branch a few weeks back to make a teller withdrawal inside the bank and received incorrect funds in a sealed envelope. My teller was Diego. I instructed him to provide a mix of 1,5,10, and 20 dollar bills. He did not count the change in front of me or use the automatic bill counter behind him to confirm the amount I requested. I also neglected to count the change myself or have it verified before leaving. I opened the envelope at home and I was shorted one $20 bill. The full amount of the withdrawal was posted to my account and I am now out $20. To make matters worse, I filed a claim with the bank and they denied my claim for reimbursement. Being out the $20 is unfortunate and I am disappointed in how my funds were handled by this branch. This transaction left me with a lack of trust for their service. I will not be using this branch in the future, and I encourage anyone that does to have their bills counted and verified to avoid this issue.
-
October 2023 by BigRick82
I been banking here for over 15 years and always have been treated great. Bank branches can only do what corporate allows them too. But I've never had a problem except once when the drive thru atm wasn't working. I used the outside one in the front instead. Oh how terrible I had to get out of my car lol. Tellers are super friendly too.
-
September 2023 by Ahmed Alzerkani
I don’t know who I can ask to get a bank statement? I called they said I have to go to the nearest branch and I did to this location and the lady supposed to help me didn’t help at all, she gave me transactions history of my account while I ask for bank statements for the the past 25 days and the latest I have online is for the past month. She said this is the only thing I can get you!! What really?? Then I asked to email it for me she said I CAN’T, I don’t have access to email it for you!! What kind of access do you need mam to email it? What kind of bank is this ?? I need a manager to explain to me what you doing?? At the end she print the transaction to me and said I hop this is help I said I don’t think so she said you have a good day !!!!!
-
September 2023 by enrique ordonez
Saturday Close too early. 11 am you get in the bank for something else than just cachiers and they say is too late, come Monday too Friday in the time when people is working.
-
August 2023 by Nathan Ramirez
Monkeys could bank better than Wells Faygo. Atm is constantly down or not accepting deposits. If cash gets stuck, good luck getting it back. Worst bank ever
-
July 2023 by Sender Michaelov
Now the bank tells you what you can and cant put on the cashers check? Went across the street to Capital One and made me one with no problems. Terrible service.
-
June 2023 by Eric Gurule
ChiChi was amazing to me! Very helpful! She’s so sweet and was very patient.
-
May 2023 by Scott Bleau
I just want to say Kimberly Hagar is one of the best Relationship Bankers that Wells Fargo has. She has amazing customer support. She always goes above and beyond at her job.
-
April 2023 by Lin Travis
Helpful staff, easily accessible from the feeder streets, drive-thru available,
-
September 2022 by Apple Tek Support
Monkeys could bank better than Wells Faygo. Atm is constantly down or not accepting deposits. If cash gets stuck, good luck getting it back. Worst bank ever
