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August 2024 by Alaa Fouda
Walked in and registered my number. The employee was free for 15 minutes standing with his device looking around and I was the only one in line and never called me. Had to leave.
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August 2024 by Patty Hallas
Wanted to charge 29.99 per phone, to help transfer and set up 2 new phones. Got home with phones and no new sims cards. Tried calling store and it went to a Verizon assistant. Went back to store only to be told they are embedded sims now. Just can not handle the fact that there is absolutely no customer assistants anymore. Just terrible.
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July 2024 by Dan Toltecatl
We switched from Xfinity to Verizon and Jason made the switch ridiculously easy, we were in and out in 30mins!! When we switched to Xfinity we were there for hours!! Definitely will recommend Jason again!
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July 2024 by jon York
Thank you Amar for taking the time to help me and my wife with our phone issue. You deserve 5 stars but can only give 4 due to my wife's phone still not working properly. You went above and beyond and did everything you could to help.
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June 2024 by Colton West
Bad customer service
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June 2024 by Christian Montejo
Horrible customer service waited over 30 minutes after they told me we’ll be right with you employees just standing around around on there phone when they could be helping manager was doing the same thing so I guess that’s the example they set here stay away go to another location
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May 2024 by David Espino
I went this store get my iPhone fix and did not work so he Offer me new phone and trade in my old phone because he said There is promotional deal so I went with it next he not Transfer my data to the new phone because they were closing the store he told me bring the phone back the next day so I did. The next day I went back it's will a different price on the trade in from the Promotional deal they lied to me had to call customers service for refund on my account don't trust this place
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April 2024 by Oscar Gutierrez
Amman was very helpful and saved me money, came in to buy a new phone for business but had recommendations on how to best serve my needs. Thank you !
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April 2024 by mark garcia
Great customer service!! Thank you Emil!!
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April 2024 by Elita Bryant
Cody did an amazing job troubleshooting my Gizmo Watch. I told him the problem I was having with the signal and he immediately called Tech support to reset the watch. I wasn’t able to reset the watch at home for some odd reason. Cody jumped into action and displayed a high level of professionalism and customer service. Thank you Cody.
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April 2024 by Eniitan Coker
10/10 for Cedric. My situation was complicated (and largely my fault) and he was super patient, collaborated with the team and helped me so, so much! Very grateful
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March 2024 by Howard Valentine
The service is good. Employees are knowledgeable and friendly. My Mom and I have purchased from them several times. Service is quick and comfortable. Will go back again.
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February 2024 by Rashanda Bonds
I went here to get my son a new phone and experienced horrible customer service. I end up going to another location, rep got on the phone with customer service and got my son squared away with no problem. Customer Service is a big deal, people should remember that when starting any job or running their business.
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February 2024 by Ngoc Ho
Store clean and good service.Jason really nice, friendly and have a lot patience.Recommend this store will be back if need anything
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December 2023 by Yusdel Kinder Ramos Rangel
5 days to change providers and activate my account!!!. No phone service for 5 days!!!$350 to activate 2 lines!!! Wait, what activation? It's been 5 days, and I still have no service. I visited 3 corporate offices, called customer service several times, and no one has a clue about what to do. Very disappointing from the "PREMIER MOBILE PROVIDER" in the US. I wish someone from their management would see this review and contact me to resolve this issue. I would not recommend this provider to anyone, and I am planning to switch to another one as soon as possible.
