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August 2024 by Paul Todd
I have been to 3 UPS stores in the area and this was the only one that had all the UPS supplies. They were easy to work with.
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August 2024 by Alice Daudi
Avoid shipping here!! Carolyn was incredibly disrespectful. I walked in wanting to get an estimate for shipping an item, and she immediately turned me down, saying they didn't have a box for me, even after I clarified that I just wanted an estimate. When I mentioned that I’d like to ship to a UPS store, she told me I’d have to call them and ask. I informed her that I had shipped there before and reminded her politely that I was only looking for an estimate, not to ship immediately. It felt discriminatory because a Caucasian customer walked in with an even larger item and was greeted with a much better attitude.
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August 2024 by Mariam Sakha
States they do notary on Google but they do not do the service. Made the trip out for no reason.
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August 2024 by Noe De La Cruz
“Due to global impact”
Yea..no.
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August 2024 by Frances Nguyen
Recommend this store to update schedule. Sat close at 3:45, not at 5PM. They turned away several customers including myself.
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August 2024 by Sean McFarlin
Arrived at 6:20pm, google maps says the store closed at 7pm. Nobody is here and the store is already gated closed inside
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July 2024 by Mario Hernandez
Great people working there.
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July 2024 by jim rad
They shipped out just a ripped open package without the contents.
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June 2024 by Tahseen Khan
It’s pathetic that they recently started charging for putting tape on the package . “75 cents plus tax comes out to 82 cents will be your charge ma’am” says the girl at the counter. I said oh really I did not know about it. Well that’s what it is . I just turned and left. They turned away a customer . Did not even have the courtesy to say I am sorry you did not know or let me do it this time but please know that there will be a charge next time . Nothing!!!. My package was ready with the label and everything. It just needed some tape. It’s not like I wanted an envelope or box or something. Bad customer service . I turned around and went to post it on barker cypress . They took it taped it.
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June 2024 by Michael Valleskey
The three people waiting on customers were excellent. The store was very busy, but they were all very pleasant, positive, and handled everybody as promptly as they could. I was very impressed with the quality of service at this location.
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June 2024 by TJ
Nope. Nope. Nope. Never again. Not this location.
I come here wayyyyy too often to go through what I went through today, not to mention the blatant lie that I was told about my packages.
I’m honestly not even sure what I’ll be doing going forward for my shipping needs, but if it’s UPS, it definitely will not be here at this location.
Edit — That phone number is useless. I tried calling that number several times before the issue even began. I also called it before going through other channels to seek a resolution.
The email is also generic, it’s the same one used if you need documents printed out, etc.
An actual phone number and email address to someone who can assist in resolving problems would be great.
The store’s turnover rate is too high for the service and quality of work to be good and that’s a big problem.
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June 2024 by Maria Hopkins
Nice costumer service
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June 2024 by Suzanne Metivier
Person there was helpful and quick
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June 2024 by Joann Mitschke
Very friendly and fast
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June 2024 by Gaby Martinez
Went to drop off small box and another package didn’t even look at it said I couldn’t get slipped proved I send the package and the other package I had to go “ups” but they are ups store wen to to another “ups store”didn’t question anything scan the code took it.
