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November 2023 by Marisa R.
The sign advertised "Choose leggings under $39.50, 2 for $30." I selected two pairs within that range, expecting to pay $30, but at the counter, the total was nearly $50. They only mentioned the discrepancy when I reached the counter, citing a lack of time to tag the sale items the day before. It felt like a waste of time and quite frustrating.
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October 2023 by Kristen S
Randomly closes early & posted “reduced” hours mean nothing - have been by twice in the last week during times it says open to find it unexpectedly closed
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June 2023 by redstar leo
Easy to find location. Staff was very friendly. Came to fund a few things for my daughter and found a nice vintage style t-shirt
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June 2023 by Dorenna Brown
I am very pleased with the dresses they are just plus my sides fit just right also great customer service and great sales.
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May 2023 by M Farr
The location is great. Employees are not very helpful or friendly. The clothes are very pricey. Clearance items are not really discounted. I was very disappointed with my trip to this store.
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May 2023 by Farrah Danielle
They’re always very helpful and friendly at this location.
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December 2022 by Fehnraal
Friendly staff, great selection of clothes. Very clean and well kept store. Comfortable chairs by the dressing room where I sat for a few minutes telling my wife that her shirts were beautiful and she didn't believe me.
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December 2022 by Lanette Tonsul
I went to Torrid feeling like I was not going to find a formal outfit for a wedding. As usual, I waited until the last minute and I was anxious. Kelcie found me and asked if I need help and I said no like I always to. But a few minutes later I went looking for her bc I did need help. And what I got was way more than what I expected.Kelcie’s customer service was AMAZING. She really listened when I explained what I was looking for. She took the time to see what my style was and then she was off looking around the store and bringing me all kinds of beautiful pieces. She had some awesome suggestions. Then another associate joined in and they both just kept bringing me more and more outfits to try. They made me feel like Julia in Pretty Woman. They made me feel like I was the only one in the store shopping that day. It was SO MUCH FUN!!! They started betting on who’s outfit I would choose. It was hilarious. ??Then I decided to get measured for a bra and Kelcie gave me a fantastic tip that changed my life completely. Kelcie, if you read this thank you again for that tip. It has been so so helpful. You’re the best.If you stop at Torrid in Cypress, look for Kelcie. She’s awesome and she will definitely help you find exactly what you’re looking for. Trust me. You won’t be disappointed!! ?
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October 2022 by Rachel Richardson
I Love Torrid Have All Sizes For Plus Size Women Finally A For Full Figured Women Awesome ❤️???
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September 2022 by Kacy Barnaba
Great customer service. Helped order items
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August 2022 by Julia Armani
Happy with my experience. First the store has great A/C that is really important when outside is 100s. It's well kept, organized and overall really pleasant to shop. Quality is amazing. Sore employees was really nice and helpful. Spend there couple hours and really enjoyed my experience.
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July 2022 by Anonymous
Kami helped me. Super sweet and made me feel welcomed.
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June 2022 by Mary D -Gutierrez
They are always very attentive,store is clean if they can't find it they will order it for youThank you Torrid cypress 290
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May 2022 by Jackie Sanchez
This location is always very clean, and the girls are always very pleasant! Would definitely come back to this location!
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March 2022 by Luz Rincon
salon!!!! Love this store pricey but the material is worth it.. today it was about 500 but hey I shop once a yr so I'm ok with it.. and they had great clearance deals
