-
April 2024 by No Thanks
Great Customer Service From The Staff. Thank you.
-
April 2024 by Danny Day
I ordered my drink at 6:40AM and there was 1 barista working. She prioritized all the online orders ahead of mine. It’s 7:05AM and I still do not have my drinks. This was a surprise for my daughter’s birthday before school. And I missed taking her to school because this location is under staffed. I will never be back.
-
March 2024 by Mark Mullen
Slow, rude and the drinks are terrible! I guess corporate doesn’t care because it’s in a Krogers.
-
February 2024 by Rose Hernandez
Everytime I PURCHASE a beverage, this young man seems to be so careless on making sure my drink is how I order it. This is now the 4th time he’s made my drink horribly. My drink alone is 11.00 so I expect it to be right. When I brought it to his attention , he tried to excuse it because I got half n half. This is my “go to” drink so I know how it’s made. I didn’t ask for foam or anything. I paid the extra for extra stuff and he still had left over in the cup he mixed it in. As I’m telling him it’s not how it’s suppose to be…he preceded to pour the drink out instead of filling the cup for what I paid for. I’m done with this Starbucks and management needs to have a conversation with that young man. I also waited at least 10 mins. So frustrating.
-
January 2024 by Robert M.
Very slow, waited 30 minutes for 2 drinks. Multiple times this has happened at this location so if you are in a time crunch go to SB down the street by target.
-
December 2023 by Hng N.
Last night I came to pick up 11 cups. The lady has short hair, she looks like a Mexican/Filipino was so RUDE to me. They were talking, joking, and arguing with other workers. They split some of my drinks and cleaned them with a wet towel.
-
December 2023 by Anh P.
This has got to the slowest SB I've ever been to. I've never seen a group of workers dragging their feet like this. I'm writing this review while waiting on my 1 drink and it has been almost 10 minutes. The other people before me still have not gotten their drinks either. I recommend avoid this location at all costs just because of the service.
-
November 2023 by Ashley P.
Won't be going back to this one! We placed an online order at 10:58am and we still hadn't received our drinks by 11:30am what's the point of the online ordering? Still no drink as of 11:50am.
-
October 2023 by Angelina Marte
Maybe it just the afternoon shift at 5pm but i worked at a Starbucks and for one when I went to pay for my order the guy was rude about it then both of my drinks came out wrong I didn't care for mine anymore but for my husband I order a Carmel frap and they gave me a Carmel drink with ice it didn't even taste like they put 2 shots in there and it was in the wrong cup with no wip its definitely not hard to make at all and when I took the drink they both started laughing when I walked away with it but once I came back to get it fixed I had to explain to them that a frap is blinded ice not cubed and once I walked away they told me it was done but at this point it doesn't matter i just know I won't go back there for sure !!!!!!!!!!!!!
-
September 2023 by Chyenne M
This is the WORST Starbucks to go to in all of cypress! Do NOT waste you’re time there are plenty of other coffee shops around. The customer service here is awful. They argue with you when they charge you incorrect and then the wait EVERY TIME is excessive and overall just lacking.
-
September 2023 by Jalissa Young
Girl with broken arm was talking on the phone for 5 minutes until she finally got off and tried to serve me. Immediately says she can’t make drinks due to not having a closer. Waste of 5 minutes!!
-
September 2023 by michelle irby
Can someone please give this location some attention. Customer service is awful everytime we come here. Or can the Fairfield area get an actual free standing Starbucks instead of being inside Kroger or the outlet mall?!?
-
September 2023 by Caitlin Doan
I got a new holiday drink and ordered it decaf and instead of telling me they were out of decaf beans they just made the drink with no coffee at all and just cold foam and the syrup very disappointed with the communication between worker and
-
August 2023 by Emily Almanza
Amy was wonderful and my iced pumpkin spice latte was delicious! First one of the season and it exceeded my expectations! So happy that I stopped at this Starbucks and had Amy as my barista today!
-
August 2023 by Shane Weakley
This is the 3rd time I have gone here only to be turned away saying they were closed. 7:30pm. They are either lazy or just don't care about their jobs here.
