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August 2024 by John
Great experience, Lydia was awesome. She went out of the way to make me feel comfortable in my decision to move to Allstate for my insurance needs.
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August 2024 by Max Pauer
Oh let me tell you about these idiots.
Can I remove a car? No
Can I remove a driver? No
Change of address? Extra $100 a month
Single driver, single vehicle paid off: $521/mo
Closed my account and gave my refund to someone else.
You'd be better off getting a ticket for No insurance than to ever deal with this office.
0 stars.
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July 2024 by Que Batiste
Lydia was delightful and a great help. She returned my call at the agreed upon time and walked me through everything. Thank you Lydia!
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July 2024 by chris
Shannon is too busy to talk to you. Words from an agent there
edit: well you should listen again because i was told you were to busy to talk to customers because you have other businesses that you manage, and that's why you have staff. so yes i stand behind my review. maybe you can learn from this, that if your going to represent people as there agent you should make your self more available. i did not want a quote, again you are mistaken, i am already an all state customer.
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July 2024 by Amy Ratra
Lydia Mathis is a very patient agent. She has good knowledge of the insurance policies.
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July 2024 by Jonathan Thomas
Very professional and explained the options and alternatives available for homeowner's coverage. Willing to be flexible on values estimated, etc. Spent the time to listen.
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May 2024 by Larry J
At this moment I don't know what to say because I haven't seen anything from Allstate. Not even coverage information.
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May 2024 by Stacey Laurent
I had such an amazing experience getting new homeowner's insurance policy! Hannah, my agent was patient, answered all of my questions and set the right expectations regarding next steps.
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May 2024 by Liz Bermudez
Lydia Mathis has been helping us with our insurance needs, my experience with her has been excellent, she responds in a timely manner and was able to get me a better deal on my homes and auto policies. THANK YOU!!
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April 2024 by Jasmine Soto
Great experience, Erica made the process so easy and stress-free. I got a great deal and was even able to refer a friend of mine.
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January 2024 by JAMES BURKHART
Allstate has been a great provider and Shannon Geno's office is awesome.
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November 2023 by Stephen Farrell
Shannon and his team have have been exceptional in handling any issues and questions that I have in regards to my home and auto policies. Thank you Lydia ! Great customer service.
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October 2023 by Nelma Seberger
Issabell was able to help me with all my questions. Thank you for all your help. Nelma
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October 2023 by Josh Salinas
I was looking for one thing I wanted the best rate and that’s what I got. I’m literally saving thousands on one home insurance policy. Thank you!!!
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August 2023 by bri vqz
Great customer service at this agency. Agents always give me their full attention amd help me update my policies. 10/10 would recomend.