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December 2023 by Derek Bean
Tried to stop by this morning to do some Christmas shopping. I waited out in my truck until they opened. 10am I started walking to the store. I waited outside the for about 7 minutes. Inside there were 6 people i counted that walked by the front door looking at me but refused to open the door. I finally knocked on the door. They looked at me like I was crazy. They finally come to open the door after the hours stated they would be open and acted like I interrupted them. They obviously didn't want my business so I will be stopping at Katy Mills Mall and giving them my business! Customer service is still a thing!
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July 2023 by LaTayna Jessie
They have beautiful but they are expensive for no good reason. The quality of some of the pieces is not worth the price. I don't mind spending money on clothes but we know that you are just paying for the brand.
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April 2023 by first last
I met Immanuel the day b4 st Patrick's day and the day of. He was so helpful was genuinely helpful and seemed to love his job. I came in day 2 with my double stroller and typically if my husband isn't out with me shopping ppl follow you around like you intentionally have this giant stroller to shoplift. Which I find absurd but it's the reality in most stores. I get the eye and the overly helpful staff helping me just to ensure none of their merchandise is slipped into my already occupied stroller. I didn't get that from Immanuel. He should be proud of his good attitude and Excellent customer care. I'm a believer in God rewarding ppl with integrity in their work. We bought several outfits and a cute sweater. Ty
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April 2023 by M Farr
Mr. Olivera is Awesome! He greeted us when we came in and he was really helpful in finding the sizes and colors we were looking for. I would highly recommend this location.
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April 2023 by Pamela “Diamonddiva” Reedy
Good prices but for an outlet store more items should have been priced better
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April 2023 by Queen Ash
Richardo provides great customer service. He's very knowledgeable & helpful.
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March 2023 by Jason Ho
Remember to sign up for a free acct for voucher stacking
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January 2023 by Elliott Harris
I had a fantastic experience in this store due to the above and beyond customer service that I received. Richard helped me through a series of complicated transactions during one of the most busy days of the year. He is extremely knowledgeable of the products and clearly has experience with everything that you will encounter in the store. I will definitely be visiting this location again
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January 2023 by ERIC LAFLEUR
Shop here all the time. Really nice employees. They make sure to help you out and great you when you enter.
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December 2022 by Greg Canney
Really nice staff and big selection. Lots of big and tall stuff too.
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November 2022 by Todd F.
Great clothes and better customer service. Parking on the weekends is absolutely insane.
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November 2022 by S Silva
Unable to exchange a defective shirt because it didn’t have a tag on it. This was my birthday gift from my wife and is going to the trash can. They should consider the impact on customers and how it will impact future buying decisions. Poor appreciation for customer brand value. They won’t see me back at this store.
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August 2022 by James S.
Great service, Polo is back. I was looking for a jacket and the salesman called around to find my size. I will definitely continue to come back. A real gem in our town of Cypress, hopefully someday old town cypress will have a Ralph Lauren Outlet.
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July 2022 by Koko
Ralph can do no wrong by me. The clothes are absolute quality and designed to be timeless fashion pieces.I will always have on a piece from the collection. Always.
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July 2022 by Zoya Sheikh
Service is trash. Rather go to Katy mills always friendly and super helpful. This location is full of stuck up ppl with very nasty attitude.
