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October 2024 by Atefa Mohamed
No individualized attention to customers.
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October 2024 by Mohammed Alkhouri
We were there today, they treated my wife and kids very rudely. The manager (lady) was too rude, but the other staff were better. no skills at whole. The owner should do something about.
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October 2024 by Maha Alfahim
Their customer service needs improvement and staff need to be better trained on their products . I tried to give feedback to the manager after I have made my purchase but she didn’t apologize , called me aggressive and rolled her eyes . I will not shop at this location again .
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August 2024 by Cory Wilkinson
Tarodney will get you taken care of! He is knowledgeable and will find a fragrance for you if you aren't quite sure what to get. They have a good selection to choose from also.
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August 2024 by Nestor Mtz
1 year ago other people served me well, now very badly, this person was serving me and then he left me and went to serve another client
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July 2024 by Hanna Muhawesh
Zero stars. Aweful guest experience even worse customer service!!!
We were ran up on by staff and perfume was SNATCHED out of our hand while we were browsing and the staff was extremely rude and this place should not be in business.
Treating potential customers like they are about to rob your store is a piss poor reflection of YOUR OWN integrity.
Ghetto.
Shut it down
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May 2024 by Manrique Op
They didn't serve me, I had to go to another store to buy.
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April 2024 by manrike01
They didn't serve me, I had to go to another store to buy.
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April 2024 by Nonso Chukwurah
Very good customer service ?
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March 2024 by Talia Triplett
Tarodney provided us exceptional customer service. Very knowledgeable and provided such a great experience for us teaching us about the fragrances and informing us about the deals.
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February 2024 by Miriam
They’re scammers don’t waste your money here you’re better off going somewhere legit corporate is useless as well.
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February 2024 by maria mendoza
I purchase a cologne gift set for my father for Christmas, when he opened it they were replace w snickers n a lighter. I went to the store and the store manager made it seem like I did it, she told me to contact customer service. I contacted customer service just to get an email back apologizing for the inconvenience there’s nothing they can do. I called customer service again spoke to Cathy who said the district manager (Karen Water) said there’s nothing they can do. I asked to get Cathy’s last name and Karen Water email address and Cathy said she was prohibited from giving that information. I hope this helps others not to risk losing out on their money because this company does not care about CUSTOMER SERVICE.
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February 2024 by Christina Jara
Came in this store and customer service was terrible. I went to purchase a cologne for my husband and so I wanted to smell a few colognes and the person in there just had a terrible attitude. If you can’t handle customer service, then they don’t need to be working here. Go to Sephora instead!!
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January 2024 by Antoinette K. Harris
They had a store in Katy Mills Outlet but it's closed so I had to drive 30 minutes to Cypress.
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January 2024 by Rafael Socorro
Expensive enoughI tried to get information at fisrt snd the young ladies didn't pet AtentionThen second time a gentleman was Good. Outstanding but the prices was out of range! Too expensive
