-
February 2024 by Jesus Flores
Great customer service at this location everytime.
-
November 2023 by Eduardo Alvarado
Too many workers and no one tends to help out in the front. Like I've been standing like about 20 minutes and still nothing and it's being like that for the past months every time I go get what I need it's always a 20-30 min wait... now I know yall got at least 4 of yall in there yall gotta move with a purpose or sum like it's getting ridiculous it wasn't like that before and it's annoying to see that yall are having more conversations than actually doing yall jobs to check out customers that have neen waiting for more than 10 minutes like ok clock out and go have fun with your coworkers then. New management sucks or idk whats going on but it sucks right now
-
November 2023 by Joseph Miller
Good location for me, the staff is always busy, but they take time to answer questions. If they don't have what you need, they can usually have it for you later the same day.
-
November 2023 by james conrad
Excellent Joseph and the employees go out off there way
-
October 2023 by K G
Don't expect to get a pickup on the phone quickly I've called this store numerous times and just end up hanging up because no one answers
-
September 2023 by Just Me
My husband is a mechanic. We have both shopped at this location since the day it opened. Today, we stopped by on the way home to pick up 4 cans of brake cleaner. As we were standing in line, there were about 5-6 guys that could not speak English, and then a couple of ladies in front of us. Your lady you had working the counter was screaming at the guys who could not speak English. It was rude and disgusting to see her treat them like that. As she was screaming at them, she screamed, "I can't take this anymore." At that point, I took the 4 cans of brake cleaner from my husband, I walked up the the counter, set the 4 cans down and said " I can't take it anymore either" and we walked out. We went to Advance and got the brake cleaner with good customer service.All of your good counter help is gone, Conner, Josh, Joey. These guys were not only respectful, but they also knew the products and auto parts well, and they knew all of the regular customers. You guys should have given these guys a reason to stay, not leave. The customer service at this store has become hideous and disrespectful lately, and there are also never enough people to cover the store.We have spent thousands and thousands of dollars over the years at this store and used to have good and quick customer service responses. Now, It generally takes about 30 minutes to get through with our shopping trip over there.We will be going to Advance Auto for now on.
-
September 2023 by Darryl Collins
Great location bad serviceHave to wait wait wait to be checked out or to even get help as if you walk in the door invisible. 10 to 15 minutes.
-
August 2023 by Q T
Keairrha went above and beyond today, very helpful when replacing my battery. Thanks!
-
August 2023 by pensamiento astractos del muy w
You will always find the help you arr looking for.
-
July 2023 by Brent Moctezuma
Locked the doors more than 30 Minutes before closing not cool bro
-
July 2023 by Randy Sergent
This is my neighborhood Parts Store and they have helped me maintain 2 vehicles with quality parts. And if they don’t have the part to in stock they will order it. Again thanks for all of your support
-
April 2023 by Eva Chicas
My experience here has always been positive. The employees are very family like with one another, whether it’s treating one another to get through the day or helping each other out to better the customer service. Cecil helped me out this time and I really wanna shout him out for being nice and informative on such a busy afternoon. He was very efficient and friendly helping my mother and I, helped us get what we needed without overselling us just another product.If you ask for help they will help! Amazing people:)
-
April 2023 by B Saldua
Went this morning to get a new battery and waited for about 10 min. Was assisted by Aaron I’m assuming since that’s what on the receipt. Was extremely rude and unprofessional. I greeted him and even repeated myself by saying hello twice. His response was “I hear you.” After that he realized that he was being boorish so he wanted to start a conversation with me but I did not care for it. Got my battery and left.
-
April 2023 by Chris Clark
Service quality has severely deteriorated over the last 6 months. New management seems inexperienced
-
January 2023 by Jerry Simmons
Good place to get parts
