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11AM - 6PM
24224 Northwest Fwy Suite A, Cypress
Mobile Phones
“No joke this store and my guy that works there is the best.work with you and cares about your situation.best store and great phones .he also fixes phone highly recommend”
“Luz and Salman were absolutely incredible! Verizon made me jump through several identity hoops which was tedious and frustrating. Luz was stress free and professional the entire time. When Salman took over he was just as calm and professional. I was worried after taking so long to get the online customer service specialists to verify and approve that I wouldn’t get to walk away with a new phone and keep my number. But both of the agents I was working with in the store made certain I got everything I wanted AND ported my number flawlessly in the end. I am a happy customer only because of the agents at this store. Had I been left to try to complete my order with an online agent I know I would have given up and went to a different phone service provider. They should be given all the credit for this new customer. I will only come to them with any future service needs and 100 percent recommended them! Thanks yall! I appreciate you both so very much!”
“Omg I love the service and how professional Nicole is! We had our screens replaced less than 20 mins we were out! Best and cheapest in the cypress area all repairs comes with warranty you can’t beat that!”
“We switched over to Verizon today with the assistance of Hargun. He made everything so easy and quick. He answered all questions and went above and beyond to assist us. Definitely recommend this location. Ask for Hargun!”
“Coming from a former Verizon customer of five years, this T-mobile store had an efficiency about them that I never experienced at any other phone carrier! Honestly, I was very hesitant to switch, but one of the sales reps Eliezer reassured me and I ended up leaving with less stress and a much more affordable, fair and reliable phone plan. Looking forward to being apart of the T-mobile family, thanks guys!”
“Extremely good service. Very friendly and very knowledgable. My rep was Cheyenne and from the moment I walked in she knew how to him. I am a loyal customer thanks to her”
“I had a great experience with this store and Miss Naycy. Customer service was excellent and very helpful. Definitely I recommend it to anyone. I have never had such good service and help in any of the companies I have been to before, highly recommended.”
“This place is amazing. Highly recommend this location for all the cellphones and repair needs. Prices are very reasonable. Johny! He is a gentleman and very soft spoken.”
“I went into this location and I was catching this great associate Laura as she was closing, on a Sunday at that. I had left every single way of charging my phone and other devices. She not only went out of her free time to help me but went out of her free time to make sure I got every promotion available. This is going above and beyond. She also did with the utmost respect. Thank you Laura.”
“Harvinder was the BEST ever!!! He took care of 3 other customers while customer service handled my issue and still helped me with my phone- helping all of his customers with the greatest attitude and no other reps in the store!”
“HY MY NAME IS ALAN I WENT TO METRO BY TMOBILE ON 20323 FM 529 I LIKE THE WAY THEY TREAT THE CUSTOMER AND THE MAIN THING THE guy Muhammad AliThe way he explained me why I'm buy the phone how much is the prices why yell paying for that much and I also like the way he giving bundle I hope yell like his service”
“Dani was super helpful and took care of all of my needs! She made my experience painless and quick which was very much appreciated. I always have a great experience at my local T Mobile store. Thanks again!”
“I visited the AT&T store to upgrade my iPhone, and I couldn't be happier with the experience.
It was a quick and easy process, the employees were knowledgeable and friendly. They also assisted in transferring all my data to my new iphone. I highly recommend this AT&T store for anyone looking to upgrade their phone. The customer service was exceptional, and I will definitely be a return customer!”
“Brian E., the manager, was amazing! I’ve come in a couple times this month and he’s taken care of me each time. Superb attention to detail and customer service! This location is not the one nearest to me, but I will keep returning as long as Brian is running the show!”
“JOE has been very helpful to me in metro by t-mobile store at Cypruss at this location Joe was very pleasant. It was nice meeting to JOE. i’m highly recommend this Metro store and Joe”
“Manager katt and her employee Ashly are the truth they where an absolute dynamic tag team they helped us with so much stuff seriously the most help I’ve ever gotten from a phone store in my life I would give them 50stars if I could. ? ?”
8AM - 10PM
25901 US-290, Cypress
Mobile Phones
“Went here around 9AM on a Thursday to grab some greeting and gift cards. The store was very nicely organized and clean. I was able to find what I needed very quickly. The self-checkout line appeared to be moving quite quickly, but I decided to stick with the traditional "human" experience and waited for a CSR/cashier to check me out. Because I had two people in front of me with a couple dozen items each, the CSR was nice enough to call someone else up to check me out. This other CSR, Sebastian, did not greet nor speak during our three minute transaction... which made things pretty awkward. My favorite part of the whole experience is when he asked me how much I needed on my gift cards by simply lifting up the cards with raised eyebrows. After purchasing my items, I gathered my things said a very polite farewell and Mr. Sebastian didn't even attempt a handwave. Now, usually I would give people the benefit of the doubt... maybe he's selective mute... or maybe he lost his voice and was attempting to let it rest. But seriously?! Not even a handwave? That really worked a nerve for me as I'm a stickler for politeness and respect. Hopefully my next trip will result in a 5 star review.”
“In general the customer service at the store was good. A lot discrepancy between what was said on phone customer service and the store. Albert was super helpful in clarifying all our questions.”
“Let me tell you.... when i say the service was top notch. ? A1 and Edgar is the best at his job. I went in expecting a Galaxy S24 and i walked away with just that. We were in and out in 20mins and that guy had us smiling and laughing because he loves his job. You can tell so ask for him. Hes the handsome guy with a ponytail and beautiful white straight teeth with a smile that kills. Thats just a perk. His ability to work the floor will amaze you.”
11AM - 7PM
25525 US-290, Cypress
Mobile Phones
“Had a Geek Squad over the range microwave warranty issue that was quickly resolved with a new replacement installation. The 5 year warranty more than paid for itself.”
“We met with Caleb in the store. He was amazing. Switched us over from Verizon and was so helpful and knowledgeable. I highly recommend this location for excellent service. It was do quick and easy. Saved us a lot of money too.”
“We switched from Xfinity to Verizon and Jason made the switch ridiculously easy, we were in and out in 30mins!! When we switched to Xfinity we were there for hours!! Definitely will recommend Jason again!”
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“Came in looking to buy a small screwdriver to repair my glasses, instead Ray put down what he was working on and helped me find exactly what I needed. Great guy wouldn’t even let me pay for it. I would come back”