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February 2024 by Kirsten Pyle
acted like they were closed at 8:30 when they close at 9. doors were already locked. a worker even looked at me at the door and walked away. i work retail too so i get it, my store closes at 8 and i’m there past 8:30 and it’s frustrating but still, you never know if someone just needed one thing or just to look quickly.
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February 2024 by Tony P
Need to get these cashiers OFF their phones and helping move customers through the line. It's not ok for them to be playing on the phone while self checkout is backed up.
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February 2024 by Kat Guigliano
Check out is a little slow buy overall atmosphere and cleanliness is up to parr.
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February 2024 by Shellia
Didn’t have nothing I needed today just walked around and picked up items just to do something the shelves was not stocked matter of fact empty not good Michael’s
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February 2024 by Ruben Campos
Favorite craft store. The staff is amazing and very helpful
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January 2024 by Hayden Pruitt
If you love crafting, this is a great place to pick up supplies!
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January 2024 by Diego Popoca
We bought a sphere with our family name since November and it was never delivered, we had to go 4 times until they refunded us
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December 2023 by Monica Gil
Last minute Grabs for Gifting and myself!! Always staying mindful to Clearance....oh the satisfaction of goodies under $5.00
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December 2023 by Ivernoner Fultz
Always easy to find what I need (and don't need lol) at Michael's. However customer service is HORRIBLE! Granted I know they have self service kiosks but if I stood in line because 1. I had a question and 2. I had cash. The front desk associate was actively checking out a customer as I waited patiently. Not once was I acknowledged and as soon as the associate was finished with the customer she walked off from the counter immediately. What lousy customer service!
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December 2023 by Kimberly stafford
I love their holiday sales. They have a wonderful staff to assist with questions. Thanks!
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December 2023 by M
I come here on the regular to pick up supplies for my family, Amber (helped me today) and Jaylynn (usually the one who helps me)have been very helpful when trying to decipher between the cricut products I would definitely recommend over hobby lobby
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November 2023 by Stephanie Cruz
I was in desperate help to fix this hole in my shirt and learn how to alter my suit. I walked in with no clue what to buy and do but Miko walked me over to the thread and taught me about what was needed. She also educated me on how to use the sewing machine. I was so happy with my visit and felt so welcome. She definitely was great!
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October 2023 by Lisa Buell
I spent over an hour at Michaels just trying to find a leather punch. There was no one on the floor to help me, I could not find anybody. When I went to go check out they had one person doing returns and 3 self check out registers. This is a Saturday afternoon. The checkout register did not take my coupon so I had to go into the return line, which was six people deep with a cashier that was less than enthusiastic to be there.I have always kept Michael’s in a high regard for crafting supplies. I am so disappointed, I don’t know that I’m ever coming back.
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September 2023 by Jeanicia Elder
It was very easy to find things. I loved using their self checkout since I had 1 item and the person ahead of me was taking a while.Even though we used self-checkout the cashier still gave us a goodbye greeting
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September 2023 by Mary Salazar
I love Michaels I love the coupons and I can always find what I'm looking for...