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10AM - 6PM
28902 US-290 Ste J01, Cypress
Furniture Stores
“Sales man showed us what was in our budget and we were in and out in about 35 mins! Answered all our questions and helped w payment option we decided to use.
Greatly appreciated!!”
“Trevor was very informative and kind. Buying a mattress is an investment in your health and can be stressful. However, this was the smoothest purchase I've made in months thanks to his experience and knowledge. I highly recommend the Cypress location, ask for Trevor!”
“Cheyenne was amazing!I got everything I needed for my new apartment. The quality of the product was great and customer service even better. Definitely recommend! I’ll be back ?”
“Shazan was amazing! He helped me twice and we purchased our leather couch set and ottoman from him. He worked his magic more than once. We appreciate him and highly recommend him.”
10AM - 8PM
23922 Northwest Fwy, Cypress
Furniture Stores
“No refunds, no exchanges, no credits … NO HELPCouch was significantly raked back and therefore too deep! Was no able to see inside the store the way all the furniture was arranged. Called within 1 hr of delivery and was told No refunds, No Credits, No exchanges.”
“Today while shopping I met Swarta, a very friendly employee. Her customer service was beyond fantastic! She not only helped me find the cushions for my patio swing, she went above and beyond by taking them to the front of the store for me and brought a shopping cart back to me so that I could continue shopping with my family. She checked in with us while we were shopping to see if she could help us further. She helped finalize our sale and wished us the best during the remainder of our time in Texas while visiting our family. Very positive experience today, thank you for your kindness, Swarta!”
“Great service, Noemi was knowledgeable in her product and showed me just what I needed. She gave me privacy to discuss my options and think about my purchase. Can’t wait to enjoy my new purchase.”
“This store felt like luxury all around. All of the furniture is modern and chic...And the owner's suggestions worked out perfect with what I had in mind. Love it!”
“Went here around 9AM on a Thursday to grab some greeting and gift cards. The store was very nicely organized and clean. I was able to find what I needed very quickly. The self-checkout line appeared to be moving quite quickly, but I decided to stick with the traditional "human" experience and waited for a CSR/cashier to check me out. Because I had two people in front of me with a couple dozen items each, the CSR was nice enough to call someone else up to check me out. This other CSR, Sebastian, did not greet nor speak during our three minute transaction... which made things pretty awkward. My favorite part of the whole experience is when he asked me how much I needed on my gift cards by simply lifting up the cards with raised eyebrows. After purchasing my items, I gathered my things said a very polite farewell and Mr. Sebastian didn't even attempt a handwave. Now, usually I would give people the benefit of the doubt... maybe he's selective mute... or maybe he lost his voice and was attempting to let it rest. But seriously?! Not even a handwave? That really worked a nerve for me as I'm a stickler for politeness and respect. Hopefully my next trip will result in a 5 star review.”
8AM - 10PM
25901 US-290, Cypress
Furniture Stores
“Employees in the check out and return center are very pleasant & helpful. I went shopping with my little girl today and we had fun picking out different styles of winter clothes for her since its now starting to get a little chilly. Starbucks is a must for us while shopping. They also price matched one of my item!”
“Went here around 9AM on a Thursday to grab some greeting and gift cards. The store was very nicely organized and clean. I was able to find what I needed very quickly. The self-checkout line appeared to be moving quite quickly, but I decided to stick with the traditional "human" experience and waited for a CSR/cashier to check me out. Because I had two people in front of me with a couple dozen items each, the CSR was nice enough to call someone else up to check me out. This other CSR, Sebastian, did not greet nor speak during our three minute transaction... which made things pretty awkward. My favorite part of the whole experience is when he asked me how much I needed on my gift cards by simply lifting up the cards with raised eyebrows. After purchasing my items, I gathered my things said a very polite farewell and Mr. Sebastian didn't even attempt a handwave. Now, usually I would give people the benefit of the doubt... maybe he's selective mute... or maybe he lost his voice and was attempting to let it rest. But seriously?! Not even a handwave? That really worked a nerve for me as I'm a stickler for politeness and respect. Hopefully my next trip will result in a 5 star review.”
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“Thank you Mattress Firm Cypress. Excellent customer service!! Jamie is the best!! Richard was awesome too! The staff is so knowledgable and no pressure sales. Highly recommend”