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November 2023 by Dennis K.
Went to this location yesterday for a specific type of turkey breast that iv purchased in the past, I couldn't find it, went to the meat counter and asked if they had any in the back, very nice lady( I forgot to get her name) said they're out of stock, but will check, she came back and said they were waiting on more to arrive but no sure when.I went to the display cases working on plan B when she came out, tapped me on the shoulder, and said they found a case of them! Apparently she talked to a co worker, who helped her find them. As busy as they were these two employees went out of their way.Shout out to these two, big thanks to
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August 2023 by Madelyne H.
Update: Called 1-800-432-3113 and left my contact info. No follow up and the store never reached out. AVOID this store.I HATE this store. Staff has ZERO customer service skills. Cashiers roll their eyes at you and don't greet you. Personal shoppers and shelf stockers always want to bombard you out of the way and not say excuse me.The pharmacy is super slow and doesn't have a sense of urgency.One time I came and a car's windows were shattered. The cart people were totally unconcerned and ignored the vehicle. No security came to check on the vehicle.
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March 2023 by Lynette B.
I really like your store. I am very very disappointed in HEB's crawfish. I went in Saturday March 25, 2023 and I purchased 3 pounds of crawfish and shrimp. When I got home and opened the bag the first one I peeled and gave it to my husband it was ok he liked it. As I began to peel the next one the crawfish meat in the tail was mushey. I did not eat that one. I got another one and began to peel and it was mushey. I got another one it was mushey. I got another one it was mushey and dry. I kept on peeling them until I could find a good one. I was never able to. So because I kept getting all the mushey crawfish. I took a deep smell into the bag and the crawfish had an old smelly smell that was undesireable. I lost my appetite . I threw them way along with the shrimp. I knew at that point they were not safe to eat. I purchased some crawfish and shrimp from the 290 and Barker Cypress location 2 weeks prior and they were fresh and juicy with a delightful smell.
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April 2022 by Jessica T.
It's one of my favorite locations to visit as the location and multiple outlets make it easy to enter and exit. Whenever I don't feel like going to the FairField location, this location is conveniently on the way home most of the time. I like how they alway keep most things stocked, and I love the plant selections right up front. Great prices! They nearly get me every time!
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April 2022 by Annie G.
I love our Barker Cypress/290 HEB. The people know me by site and are very friendly. Always there with a smile. I feel even more heartfelt for them for the way they handled the covid debacle. They didn't play Hitler. For that I will be eternally grateful for.
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April 2022 by AnnMarie G.
I love our Barker Cypress/290 HEB. The people know me by site and are very friendly. Always there with a smile. I feel even more heartfelt for them for the way they handled the covid debacle. They didn't play Hitler. For that I will be eternally grateful for.
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November 2021 by Tony H.
I shop at this HEB since they opened here. The service have gone way down since that time. The price has not. I went to the location on Fry Rd. The service is twice better than this location, why is that? isn't HEB owned by the same corporation? The products and produce are way better and the availability is much more at the Fry location. Even this HEB is closer to my home, but I will start shopping at the Fry location more now even it is a longer drive.. Management please take note...
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February 2021 by Donna T.
I just have to say, I am amazed my H‑E‑B. With the Arctic blast hitting Houston and surrounding are super hard last week. HEB is a rock star! They hit the ground running on getting their stores stocked immediately. When it was safe to send their 18 wheelers out for deliveries they were ready. I went Sunday morning and I saw the parking lot was completely full and I really thought I don't they would not have anything I need. SURPRISE - they had 98% of what I needed. WAY TO GO H‑E‑B! This shows me they have a great upper management team and store managers that really work to get all our life's back to "normal". When the Arctic blast was coming in there was people in line to pay and the power went out. Instead of making all those people leave without any groceries, they said take what you have in your cart and be safe. Truly amazing company. This is just another reason why H‑E‑B is my favorite grocery store. I am sorry for all you out there that don't get the pleasure of shopping at an HEB. If you ever come to Texas; stop I and shop at one!
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February 2021 by James N.
Sunday morning 21421 No baskets cleaned in center aisle, notice employee spraying the entire baskets with a pump sprayer and stating "You can grab a basket, wipe it off with paper towels over there." Entered store completed my shopping, only to find no one bagging my groceries, only one seen, now I help the cashier bag my $230..dollars of groceries. Kroger here I come..now you got my business, can you keep it? HEB prices are skyrocketing.
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January 2021 by Lou C.
I came to Cypress H-E-B store for my weekly grocery shopping yesterday. I was trying to prove to my friends that you can cook some delicious Chinese food like if you were in or near Chinatown. As I'm hosting a virtual dumpling party this month, I purposely drove 40 miles outside of Chinatown to locate ingredients. So, I can relate to my audience. I found everything to make dumpling fillings, just not the wrap. Fortunately, they got decent flours variety to choose from. I would have to add other instructions. I guess it was the timing of my visit. I noticed I was the only Asian customer in the store when I started shopping at produce department. It's like I had another set of eyes behind my head to spot people's behavior. I got little concerned. So, I started to do zigzagging through the store to complete my shopping. Took a while, but it was also best way to avoid people coughing as I walk by them. Employees are pretty nice, a lot better than the H-E-B store in Chinatown and Kroger store on Westheimer. As I was leaving the store, I started to see more Asian customers walking around. Ok. Just say I have been to Cypress H-E-B.
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December 2020 by Richard F.
I like this store AND there are some really great people working there but I'm a bit miffed today. I was carrying a sushi platter when the sushi guy comes up to me and pulls it out of my hands. "..sorry, wrong price " He comes back a few minutes later and puts the tray back in the cooler. He didn't hand it back to me. Yes, the tray was now $7 more, just like that. Maybe I'm overreacting. Go ahead and Reprice things in the cooler if you want but I don't think you can reprice items in a shopper's cart NOR should you "Yoink" something out of a customer's hand an slap a higher price on it. That's just me.
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December 2020 by Shelly F.
Jan at H-E-B florist was the smartest choice for my daughter's wedding. She was so patient with me and the flowers at the wedding were absolutely gorgeous. Also, Marianne at HEB blooms was incredible and the whole experience was perfect for our budget. They went above and beyond the day of the wedding and everyone complemented the beautiful arrangements. Again, thank you so much Jan and Marianne for your hard work and your thoughtfulness. We could not have been happier!
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December 2020 by Terry C.
Bought tiramisu and coffee cake this morning, was told it was made yesterday, but the cake was so soggy on the bottom, we ended throwing it away, this is not the first time H‑E‑B selling outdated pastries, be careful picking up dated pastries.
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November 2020 by Juvie C.
These people have been serving the community so well during the pandemic. If there is an issue with my order, they quickly corrected it or gave me a refund. I found them to be very professional. Thank you, HEB employees, for all you do!
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March 2020 by Curt C.
Fresh! This place is a great place to go grocery shopping! They had everything we were looking for- tortillas! They have these butter tortillas that they only seem to sell in Houston- we don't even have them in San Antonio! Cherish them, Cypress. They have an app that lets you save all kinds of money and get your shopping list coordinated with the best deals. When I went, it was Tex-Fest, a festival centered around Texas Independence Day, with all kinds of locally made food on sale. They even have Texas shaped chicken nuggets! The aisles were wide, and they had all kinds of cool fresh stuff to check out. This HEB is a bit fancier than others that I've been to, but nowhere near the size of the one further outside of town on 290. The service was great, and the baggers were friendly.