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August 2024 by Sophia Warren
Buyers beware of this store. I went in to shop for a couple of dresses for myself and my dad’s girlfriend. Whenever we walked in, i asked if they had anything in an extra large on display. They proceeded to say no this is all we have, surely enough I found something in that size for my dad’s girlfriend. Proceeding to when she goes to try the dress on, im texting someone on my phone. A sales associate comes over in my face and says “hi! if you want to sit in the stool you can but um just put it back”. Not that I wanted to sit, but i definitely didn’t want to at that point since she was very passive aggressive towards me. I’m a purchasing customer coming into your store for the first time. The least you can do is your JOB and help us find something in the size she needs. Save your money and go to a retail store that will actually treat purchasing customers nicely and have a more welcoming environment.
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May 2024 by Kirti
I was at the store trying on earrings and I felt like 2 girls at the store were watching me continuously as if I was going to steal. I was wearing clothes worth more than everything in the store lol. Finally after 10 minutes of watching me try on, one girl was like you cannot try on. I lost interest in buying anything from the store after that, put everything back on the racks and left. Never returning. I felt it was a racial thing. Hope the store hires better customer service. If they are so scared of someone stealing $20 earrings, why not put scanners to check nobody walks out of the store with the cheap stuff they have on display. I was on the verge of buying 3 earrings but changed my mind after looking at the bad behavior of the employees. Also these girls were watching my face in the mirror continuously and making me uncomfortable.
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December 2023 by Danielle Brown
This review is actually a ZERO!! Unfortunately, in order to give a review, I have to hit 1 star. My daughters and I were in the store tonight, Dec. 16th. My daughters tried on a couple of things that were on the final sale rack. At 8 pm, which is an hour before closing time, my daughter asked to try on a pair of shorts she ended up finding to match the top she was getting. The sales associate told her the fitting rooms were closed even though there was a customer in one of them.I then asked another associate what time they closed. She said 9. I asked her if it was their policy to close the fitting rooms an hour early. She looked confused and went back to talk to the associate. The girl was talking to her for a while and eyeing us. She again stated they were closed.When we went to pay for the items, I again asked the associate there if it was their policy to close the fitting rooms so early. She said she was the manager and said she could close them early if they didn't have enough workers to cover it. She was blatantly lying because they had 4 associates in the store, and there was only one or 2 customers there besides my daughters and I.I should have looked at previous reviews before stepping in this store. Your customer service is beyond ridiculous!!
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December 2023 by 7Clover BumbleBee
Got a sweater dress in medium and it’s a comfy feel and the different purple stripes I like.
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May 2023 by Sally
So rude! I accidentally walked behind the registers to look at what I thought was a table of merchandise and one of the girls was excessively rude. She yelled HEY you can't be back here! I was like oh sorry! and left that area of the store. I was like 2 feet away from her...she should've let me know a bit more politely. I was going to buy 2 things, but I put them back because of her. I was not going to give a store with rude staff my money. I took it to the Coach store instead
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March 2023 by bianca rodriguez
Sale association was very rude when assisting my mother and I. Her expression on her face said it all. We were unable to use $50 gift card due to issues with their system. When complaining to the manager she walked up very rude and unprofessional from the start. My mother asked if she could compensate the inconvenience by honoring a $5 towel deal since we did not end up spending that much since we had to use a debit card as oppose to the Francesca’s gift card. She allowed us to do so, but when she grabbed the two towels she threw them on top the counter slamming them at us. Just extremely unprofessional and a nasty way to act as a manger.
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November 2020 by Shannon G.
Staff was amazing and very down to earth! Everyone was super helpful and sweet. I thought their deals were pretty decent too. And you could actually try stuff on.
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August 2020 by Nicole Thomas
Everything Except the heat
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August 2019 by I Frank
Always has super cute clothing and accessories
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August 2019 by Katy
Had a fantastic experience today!! All of the ladies were so helpful and sweet. I’m a frequent Francesca’s shopper and this one is the best, hands down!
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March 2019 by Heidi Steinhagen
Love the jewelry ðŸ˜! Great customer service. Love it!
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March 2019 by Ivette Frank
Always has super cute clothing and accessories
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December 2018 by Katy King
Had a fantastic experience today!! All of the ladies were so helpful and sweet. I'm a frequent Francesca's shopper and this one is the best, hands down!
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August 2018 by Mir Avila
It's nice.
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June 2018 by Steffani Farmer
Super friendly staff!
