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February 2024 by Daniel Gutierrez
Your black employees only check Hispanic people's bags or follow Hispanics around. Stop being so racist. Yall are trash and your employees are trash.
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December 2023 by Chole Sweeney
The item is very reasonable price
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September 2023 by Keandra Chr
Just left the store after about 2 hours. The manager Lacey who attitude was nice and look up my package however no resolution for a replacement package or a gift card in the amount of the difference so I can place a new order was offered, since the items where final! She called Johanna Libreuers and she said she input in the system that both new packages were ready for pick up but she physically only had one in her hand. Sheron who is also nice attitude is a manager who the one I spoke to about a previous package that was missing. But customer service managers wasted an extra hour of my day! I recorded the call they see that the store failed to input the correct information and forever 21 corporation is refusing to send my replacement items and all are currently still in stock. This order was placed 9/14 through the app. I have the forever 21 credit card over 5 years. I’ve spent at least 5,000$ actively and at least $350 within the last three months! But I will not allow a company to be this neglectful and irresponsible and dismissive after an order with items I needed specifically! Sad sad Friday
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April 2022 by Maliha Hussain
Lovely things to buy here.
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March 2022 by Aaron Zatz
NEVER do business with Forever 21!!!! I still have no resolution on what seems to me to be a rather straight forward & simple matter. I purchased a gift card for my daughter as a Christmas present on 12/14/21. Everything on the website indicated that it would arrive in time. The card finally showed up a month later, after I had to give my daughter an alternative gift. The organization did not deliver what was offered. I have reached out repeatedly and have received no assistance to date.
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December 2021 by MzUnderStood SoIOverStand
Customer service was amazing BUT this location does not carry PLUS + SIZE! Unfortunately I can’t shop here. But you can do pick up orders here!! Nice location
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August 2021 by jessica sabillon
No plus size whatsoever very little variety of anything not small to extra small.
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June 2021 by Patricia Maldonado
We do love Forever 21...this store is nicely set up..employees are kind and greer you! My daughter always finds something I approve of and we both happy! Outles of course crowded..but what do you expect. Fitting room had long line.
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August 2020 by taylor rebel
I was looking for a light, cute denim jacket for fall. I went to some thrift stores in my area and they were so pricey and not very flattering. I looked in here because I know sometimes they do have items like that, and they did. A super cute, soft, light weight denim jacket for 20 bucks! Couldn't be happier, and I love it.
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June 2020 by trishdesires
What in the world happened to Forever 21? The clothes were blah...definitely can find all this stuff in Walmart or Target. I was really shocked at how terrible the fashion line was. I thing they are ordering from Wish too.
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June 2020 by Emily Gutierrez
Walked out today with 3 pairs of pants, 2 shirts & a necklace for under $60! ?
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November 2019 by Kathleen Collins
Outlet mall has lots of things. Something different every time you go. Awesome
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November 2019 by CANDY ABOTT
Always makes me feel 21?
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November 2019 by Geneva Olson
These clothes are terribly made.
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October 2019 by Huan Hong
Not bad, but other stores seem better.
