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November 2023 by Larvell Carraway
I had a very informative experience with Gena. I think I became a bit smarter. Your personal service is endorsed by me.
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November 2023 by Mznikki81 Monique
I had an amazing experience here, I was already stressed and overwhelmed dealing with other storage companies prior to arriving at Extra space…However, Ms Taylor made this experience a breeze she was very helpful and gave me the very best and affordable space for my budget…Thank you Ms. Taylor for your outstanding customer service!!
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November 2023 by Karen Piercy
When we moved in the middle of the summer, 2 of the 3 buildings that they had that were supposedly air conditioned were not working. We reported that the buildings were hot inside to the office on site several times. It wasn’t until we contacted their head quarter who was not aware of several A/C units not working. . It took them several more weeks to get The A/C units fixed. So in total we did not have “climate controlled” for 1 1/2months.
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November 2023 by Sarah Zenero
Gena is amazing kind and helpful even in tough situations. She’s very professional and goes above and beyond. My review is based on her service.
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October 2023 by jason westfall
Nova was awesome. Super friendly and very helpful. I had some problems with parking our RV and she work passed closing on Saturday to help me. I was so grateful for her patience. Thank you so much Nova your the best.
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September 2023 by Steve
Completely thrilled with my Extra Space Storage. They went the Extra mile when I had an issue with my new rate and access. They reached out to me and rectified the situation to my complete satisfaction.Very happy with the location and staff. Definitely would recommend to others looking for a safe secure place to store your items and a great folks to work with.
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September 2023 by Jacqueline Hernandez
Gina has been very helpful from the moment we meet her. Quick, friendly, and great customer service. Would highly recommend.
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September 2023 by Frederick Kelley
Good customer service, they were courteous and professional, they were able to find a solution to my needs very fast and with an affordable price.
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August 2023 by Helen Joy L.
We've been an Extra Space Storage customer at various locations for the past 8 years and never have a single problem with anyone or anything! Our stuff never gone missing, staff members are always very courteous, and they all at least seem like they love their job! We recently became a vendor and as a vendor, they are amazing to work with too! Every staff at each location treats us with integrity and the prices are always fair. I don't even bother shopping around for parking space prices because ES is just amazing!l
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August 2023 by Rick Nelson
I rented this when we moved out of Houston. We rented climate controlled space. We had valuable things stored there. They assured us they would be out of the flood area. We called during the last 3 bad storms that crippled the Houston area. They told us each time things were OK. We emptied our unit a few weeks ago. Every thing was great. The thing that surprised us most was there was very little dust. The personal has always been professional and caring
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July 2023 by Charlene Jandik
The storage building was spotless! Jonathan was very thorough explaining the storage options and then arranged everything quickly and professionally. Highly recommend.
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June 2023 by Eric Jandik
Very friendly and professional. Location is very clean and well kept. Paperwork was handled easily and clearly. Johnathan went out to the keypad to make sure my code was active before we left. Looking forward to being here.
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June 2023 by RA Bynum
Customer service was very helpful and so courteous and polite! Really quick service and so easy to set up!
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June 2023 by Oscar Nunez
I want to say, I have two other storages in two other states, the customer service of Jonathan is above exceptional. Thank you Jonathan.
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June 2023 by alexis Portillo lopez
She is very friendly and make you feel welcome
