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December 2022 by Lan Phan
We had mirrors installed in our gym and these guys did an excellent job! Very responsive, on time and left our house cleaner than it was before.
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February 2022 by Serena Willis
Chuck is everything you could want in a contractor. Honest, fair, upfront pricing, trustworthy, and just an all around great person. We had our custom shower glass measured, ordered and installed within a week. Chuck even took care of my pups while he was working in my home. 100% will recommend him and will definitely use in the future if needed.
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January 2022 by Brent B
Replaced large house window which had cracked. Followed up quickly with pricing/availability. Came and checked measurements, showed up on time, friendly and efficient. Recommend for glass replacements.
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January 2021 by Anthony M
I personally called this company myself to order a mirror. He stated he can do it. Instead there was a mix up and he ordered glass for one item and a mirror for the next item. After we caught it and explained, he said he would issue refund. We didn’t want a refund we wanted the mirror. He went off and start screaming. Maybe he use to have a great business but it may be time to give it up because this is not how you handle customers. I tried to be the voice of reason and asked what will it take to fix. He said he feels like he should not have to eat his mistake. I chose to walk away and let him keep the $300.00 because as I explained to him, I would rather is not into a confrontation. I told him to donate the items to the Salvation Army.
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January 2021 by Victoria M.
Please do not order anything from this business. I ordered two mirrors. He told me I had to pay $300 pre-order it. He ordered a glass and a mirror. When I told him the order was wrong instead if coming to a resolution he snapped at me and said he will just refund the $300. He called back and said he wasn't going to give me my money back. When my husband spoke to Chuck who is the owner he was very disrespectful. Very hostile, he was yelling, we could not get a word in. We kept asking Chuck what is he willing to do and how much is the difference for the mirror. He was focus on being right instead of keeping a customer. He ended up with $300 and we have no products. PLEASE DO NOT GIVE CHUCK YOUR BUSINESS!!!!!Update: Chuck is lying in his responseHe proved my point that he would rather be right and that's what he cares about.
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April 2020 by Marvin Minton
Excellent products and service, will definitely recommend them. Had Chuck install a shower door on my project bathroom, he came out, took measurements and in a week returned and everything fit perfectly.
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October 2019 by Paul R.
Chuck was great, came out gave me an estimate, it took a week to get the material. He's out here now replacing my windows. Great service and really nice guy...thanks Chuck!
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April 2019 by Erica Wolfford
Highly recommend this company. Chuck was efficient at communicating with me throughout the process. I was scheduled in a timely manner and had shower glass installed within a week. The installation itself is beautiful and we couldn’t be happier.
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April 2019 by Lauren Fabian
Would highly recommend Cypress Glass & Mirror to anyone! Within a week of contacting Chuck regarding a window replacement, the window was ordered and installed. Great customer service and a great local business!
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April 2019 by G. Wayne Wylie
The only "go to" company in the Houston area with real talent and ethics to deliver on shower doors installations. They helped me after 5 other contractors completely failed.
