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October 2023 by Janessa Heaven
I went to this location to look at some different units and Joanna was so helpful and sweet although I’m not ready to rent right now I will be coming to this same location when I’m ready to thank u for being awesome!!!!!!
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October 2023 by Erick Jimenez
Joanna was very helpful and she helped me step by step to rent my unit I give her 5 stars
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August 2023 by gabriela galicias
I bought boxes and bubble wrap today and the lady in the office her name was Joana, she helped me load the boxes into my car.. she was sooo nice and helpful..couldn't ask for better service !!!!
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July 2023 by Carjarian Miller
From the moment I walked into the facility, Marquel greeted me with a warm and friendly smile. She patiently listened to my storage needs and provided me with valuable insights and recommendations to help me make an informed decision. Her knowledge of the facility and storage units was impressive, and she took the time to answer all my of questions.I cannot recommend Marquel at this Public Storage highly enough. Her dedication, professionalism, and exceptional service truly made a difference in my storage journey. If you're looking for a seamless and stress-free storage experience, Marquel is the person you can trust to provide outstanding service. Thank you, Marquel, for your hard work and commitment to excellence!10/10 Experience
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June 2023 by Micheal Bingham
Great location it's well maintained. The staff are professional and nice. Cristina is amazing!!! She helped me transfer units with easy and no complaints ?
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May 2023 by Eric Pajcz
The property manager Christina was more then helpful with all of our needs she went above and beyond and i would not hesitate to recommend this specific location to my friend and family knowing they would be in good hands Christina is a great employee and made our renting experience the best it could be and made sure all our needs were met fast and efficiently also she is a polite individual to work with thank you Christina for your wonderful costumer experience. P..S if management reads this please give her a raise she is the absolute best and represents this location perfectly.
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May 2023 by R0S8INE55
This is my first time ever renting a storage unit and I’m so glad to be able to get such a great experience with the whole process of renting it for the great help of Christia customers service and to be honest I’m really happy to be the one who to say thank her for the time she took to get me in knowing about the property steps and how everything works..Christia really has been an incredible person for the whole time I’ve had here in using public storage and I think she is amazing at her job.. I wish more people were as passionate as she is about the customers. I will recommend her any day anytime. Thank you so very much. I am very satisfied please with the service here and her services ..
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April 2023 by Skyler Biddle
I had a really nice experience with the staff members. The storage units are kept nice and clean. The app is also really helpful, I had a staff member Christina who recommended me the app. Thanks a bunch for the nice service.
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April 2023 by CJ Miller
Had a great experience during my move in, and the bathroom was very clean. Cristina was extremely professional and gave me some good tips to keep my things safe.
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April 2023 by Megan Spangenberg
I was very impressed with this location, Cristina really came through when I needed help. She was kind and well spoken. Thanks for everything!
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April 2023 by Michael Maysey
Great facility, the manager Christina is super helpful. Great location, clean and friendly staff. Would definitely recommend.
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March 2023 by Jessica Harless
Thank goodness I have home-grown helpers and a school holiday! We are consolidating my staging furniture and items from 2 units into one large unit!!! I trust Public Storage at 9102 Fry Rd to keep everything secure and climate-controlled...??? ?️
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March 2023 by Diamond Parks
Cristina was very helpful with assisting us in seeking the right storage unit based on our needs. She made our customer experience pleasant and very enjoyable! I highly recommend Cristina if you are seeking a storage facility with Public Storage on Fry Rd, Cypress!
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January 2023 by Chama devai
Pros:In terms of cleanliness, by far this is one of the cleanest storage units that I have ever laid my eyes on.In terms of staff Christopher and Hayley were really cordial, nice to talk too and pleasant to work with. They were honest and to the pointCons:The people at customer care who you call and talk too are rude and obnoxious. What's even more nerve-wracking is the pathetic admin fee they tie into the rental of each unit. So if you take a storage unit they charge you a $25 administrative fee for "processing and paperwork" and once you have a unit if you would like to lease another unit their app navigates you online where you select the storage space you desire and then at payment they charge you with an administrative fee again! WHY???
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December 2022 by Tia Davis
I haven't had any issues with this storage facility. The manager communicated very well as far as any issues that arise. I moved out of the state and I could no longer afford nor did I want the things left in storage, so the manager handled it for me! Thank you again!
