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July 2024 by chadney alvarez
In the midst of this horrible storm I was having a really bad day. Went to deposit a check and my check was put on hold for 5 days. With everything going on, no power, a totaled truck which was crushed by a tree, no internet and now no money my day had just gotten worse!! As I was walking out Jennifer Espinoza opened the door for me. She noticed the worry in my face, is everything was OK? Where do I even begin?? She brought me back inside and assured me she would help. That's what I needed, just a little hope. It's great to know there are still people out there who care and are ready to help. Thank you Jennifer for all your help!! I greatly appreciate it.
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June 2024 by Sylvia Lopez
I’ve been a Chase customer for 25 years this month. They are always courteous and very helpful with all of my banking needs.
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May 2024 by Ginger Morgan
Great service!!
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February 2024 by Clint Cox
A single star is much greater than positive based on the professional experience here. While we are extremely grateful for a number of the tellers here that are always helpful and courteous, they are overruled by inconsiderate and incapable management with what seems to be a complete and total lack of knowledge about basic customer service.
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May 2023 by Khizer Motiwala
Visited the branch for my new account, waited 15 mins but 2 bankers “yvette james” and other lady were busy chatting. Just left the branch after the wait and no response from banker or teller
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April 2023 by J P.
I went to the branch 10 times before I give this review, every single time I had horrible experience. I scheduled appointments the banker take 2 extra hours then the guy come to me and told me I'm next. Every time I go deposit take 10 min with only customer in the branch.
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November 2022 by DLEY96
Worst banking experience I’ve had. Opened an account and became a signer on my mothers. Told them and showed them I had an identity theft case. They said no issue. Fast forward a week and mine as well as my mothers account have been closed. She was a customer there over 16 years. They closed both due to accusing me of being a fraud even after I showed them the police report. They didn’t even bother to contact either of us about the decision via email, letter, or phone. They went against federal regulations in their process of closing the accounts. I will NOT recommend anyone to use them.
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November 2022 by Juergen Brunswik
Always friendly and politeThe service is more than satisfying
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August 2022 by S R
ATM is never working properly. Will be switching to a new bank that provides a working atm.
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August 2022 by Mac McCormick
Can I speak to a representative at this location? Apparently not.
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June 2022 by Nancy Kaplan
The staff here are very professional and polite. Especially the associate at the first/reception desk. Eli the banker who assisted with my transaction was very professional and helpful and efficient. I was nervous based on some of the other reviews. I will say they really encourage you to use your tools in the app and online first, but I am okay with that. It is why I was here (i had gotten locked out of the app and didn’t have my acct number anywhere else). Overall my experience was great.
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June 2022 by Dan R
I was in a hurry and needed some details changed on my account, and Mitchell Huynh went out of his way to squeeze me in in-between appointments. Most would not have done that, so Kudos to you man! Need more people in customer service like him.
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June 2022 by Nancy K.
I chose this location because it had better G oogle reviews than the one closer to me. While everyone that greets you will be very helpful they also do so with a strong encouragement to use the app and online tools available to you. I am okay with that, and it is why I was here (i locked myself out of the app and didn't have my acct number anywhere). Eli helped me and was very professional and friendly and efficient. I have been sitting here long enough to see a few other clients be serviced and they received the same high level of service I did. I am new to Chase for myself but based on my experience here today, look forward to a strong client relationship.
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April 2022 by Faina Miroshnichenko
This is the first Chase branch I’ve been that does not have ATM INSIDE. Only drive thru and that one is not working properly. Just to withdraw money has to wait in line. And when I was there there were 3 tellers but two of them were serving one customer so 1 teller has to serve the rest. And it was 7 or 8 customers there. When you are in a rush it is very upsetting.
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April 2022 by Andrew Dousay
Door says 6 online says 5, pick one.
