-
September 2025 by Jen H.
Banking isn't what it used to be. 2 tellers and 5 people in line in front of me. Took forever for a simple transaction.
-
September 2025 by JJ Sanchez
Mr. Nick Ostaszewski you my man is awesome at customer service. You been a great help today and for sure moving forward you will be my to go guy... Thank you for being you 👍
-
August 2025 by Kelli Longoria
Johanna helped me TREMENDOUSLY today. A issue that I thought would take days to fix, she was able to fix in a matter of 15 minutes. No lie, I timed it lol. I live about 20 minutes away and choose to make the drive to this location anytime I need to come in because their customer service is always through the roof. Highly recommend.
-
August 2025 by Crystal B.
Walked in to open an account. There’s 5 tellers standing around and they turned me away bc they had only 1 banker. Poorly managed for business.
-
July 2025 by Stephanie Cruz
I had a great experience with Johanna Moll while getting a document notarized. She was incredibly helpful, patient, and professional throughout the entire process. Even when it took longer than expected, Johanna stayed with me, made sure everything was done correctly, and never made me feel rushed. Thank you, Johanna, for your excellent service!
-
April 2025 by Astha M
Super helpful, answered all my questions and I was in and out within 20 minutes! 10/10 thank you!!
-
March 2025 by Lonisa Hayes
I had experience with clerk was awesome with help online setup for a new account & get direct deposit.
-
March 2025 by Robbie Jenkins
I always get fast, friendly, helpful service. I have had Chase for many years and will continue.
-
October 2024 by Mike Squires
Just walked in to open an account at 1pm, said next available banker would be at 3 PM!
WOW! Will not be opening an account at Chase.
-
August 2024 by Melissa Eng
Joy was very helpful and kind. Great location, great employees! Thanks Joy!
-
July 2024 by Sean Phillips
Work with Nick O for most of our banking needs and he is always professional and helpful. The tellers including Ashley, Jonathan, Maria and Jocelyn are all efficient, and more than patient with my bad jokes. A few were recently promoted so wish them the best of luck!
-
July 2024 by Victor Yap
I had an exceptional experience here. Nick Ostaszewski was our banker and spent a full hour with my mom and me. We visited for a few banking needs, including moving money between accounts, closing one account, and opening another. Nick greeted us promptly and was incredibly patient and ensured all our requests were handled smoothly. We had many questions, and each one was answered thoroughly. I felt very taken care of throughout the entire process.
-
June 2024 by Steph
We had a great experience opening a joint account with Nick O. He was super friendly and efficient!
-
March 2024 by Rahul Dogra
Been banking with them ever since this branch opened, love the service, not sure what people are complaining about.
-
February 2024 by Jaquelyn and Seth Campbell
This is not a service driven team. The banker who "helped" us at the counter as well a the bank manager were completely useless and wasted our time. Despite being a chase customer for over a decade with many Chase accounts, I was treated with no respect. When my husband and I left the bank, we received no type of farewell. No goodbye, no have a nice day, nothing. Both the banker and manager just stood there and stared at us while we were forced to open a new account online because there was apparently no person in the bank, including the manager, who could do that. In a bank. Who wouldn't let me cash a cashiers check drawn on their bank, at which I am an account holder. Unacceptable. I felt like a bad joke was being played on me.This bank branch sucks.
