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September 2024 by Not a JL
Barker Cypress @ Northwest Frwy. Staff is knowledgeable and fast service. Free installation of battery definitely is a plus. Last three year battery purchased from here lasted five years.
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September 2024 by Lealem Mulugeta
Great customer service overall. Everyone was very understanding and willing to help me resolve the issues I was having with a Lithium battery I purchased some time ago.
Although the the final warranty replacement of the battery was a little more complicated than I originally anticipated, the staff was very transparent and willing to ensure the problem was resolved to my satisfaction. Once they determined the battery was indeed defective, they had a brand new battery waiting for me within 24 hours. In fact, the warranty replacement was an upgrade product since the version I originally purchased was discontinued.
On a side note, it was impressive how even staff members who didn't interact with me during my first visit and maybe saw me briefly recalled who I was when I came in for the battery replacement. As an entrepreneur myself, I appreciate this level of attention to customer service.
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August 2024 by ally camille
I would not recommend this place to anyone. I had gone to get my screen fixed, I had no cracks or scratches but my LED was glitching and not working properly. I paid $300 for them to fix it and when I got my phone back, there were still light splotches all over my screen so I returned here to show them and they had to continue to work on it, clearly lazy. I had gone BACK up there again because my phone began to be laggy (NEVER had these issues before Batteries and Bulbs worked on my phone) they barely even glanced at my phone and told me I probably needed to update my phone. I don't like to complain and it seemed like a valid reason so I left. Not even a week later, I drop my phone ONCE and the screen completely cracks. They are extremely lazy with their craft and overcharge for cheaply made screens. I probably would have gotten the same services if I had gone to a shop and they charged me $50 to fix my screen. I never leave bad reviews anywhere but now I have a shattered screen, STILL have splotches all over and my LED is broken once again 2 months later. You're better off going to a cheap phone repair shop than this rip off. Absolutely awful services.
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August 2024 by Michael Stewart
The staff at the Cypress location is very professional and friendly. The whole process only took about 20 minutes.
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August 2024 by T Cart
I searched the internet for proper disposal of fluorescent lights. This place was near my home. I asked the worker if they provided this service and he said.. technically but we really don't like to... it's a hassle and it will cost you $1.25." He went on to say it really doesn't matter how you dispose of it.
This information is not consistent with what I have read.
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July 2024 by Hadi Ahmed
I've had 2 batteries replaced with them. Customer service is top tier. They know exactly what they are doing. In and out in 5 mins. Jesse tested and replaced the battery for us. The guy was very knowledgeable about things that even an advanced mechanic won't know. If the manager sees this review. Jesse deserves a pay raise.
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June 2024 by T C
I went to the Barker Cypress store today to get a new battery for my dead iPhone; they priced it, said come back in an hour. I returned, they said you don't need a new battery, the charging port had some lint in it, not allowing you so see you had a good charge or to charge the battery; the battery is fine. Needless to say, I was so thankful that they were so honest, even going to the trouble to take put the phone back in its case, would not accept a penny for their trouble. Praise God for such honesty. Needless to say, I will remember them always when need their services & products!
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June 2024 by David Garcia
Batteries Plus is my first choice when needing a new battery for my vehicle. The customer service has been exceptional in each experience I have had with this store. Employees are knowledgeable and provide the best service.
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March 2024 by Mark Harden
Never a bad experience at Batteries Plus.
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March 2024 by Lenin
I am very glad I kept shopping around for a car battery because I got a deal here compared to Autozone, O'Reilly, Advanced Auto Parts, Pepboys, and Napa combined. Only wlamart had a better price but none of the stores around me had it in stock. At batteries plus I got a great price, and the employees call you to double check that was indeed the correct battery for your vehicle which to me is great customer service.
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March 2024 by Jules Morris
Fast and friendly service. Most other places charge for installation. Look no further than Batteries+ for all your vehicle battery needs.
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March 2024 by Matt Aguilar
Great place huge selction. Jesse was super knowledgeable and beyond helpful. I called them ahead of time to make sure they had the battery I needed instock and they did he even stayed open a couple min after they closed so i could make it there and get the battery. Service like that is old school and what we need more of. Cant recommend this store enough.
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December 2023 by Eeriel Constantine
The staff are great! Very welcoming and knowledgeable. The store is clean and efficient too!
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December 2023 by Christopher “Mr KC” Canady
Great battery knowledge. With a lifetime watch battery replacement.
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October 2023 by Phillip Fivecoat
Great service
