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October 2023 by Tom T.
DO NOT USE THESE ATMS @ Grant road!These machine will eat your money, and not post the deposited amount on your account. I put 4grand in ATM#ITXN245, the machine miscounted my funds by $100, and then when I opted to return my cash, IT GAVE ME BACK NOTHING and said "thank you for using Bank of America". The very next morning I saw them maintenancing that same ATM. Obviously something wrong.Now I'm being treated as a scammer and BofA is refusing to credit my account. It's been over a week and I've been unable to pay my bills. Bank of America has no problem STEALING money at ATMS and NOT returning the funds in a timely manner. I STILL HAVE NO WAY TO PAY MY BILLS AFTER AN ENTIRE WEEK! Absolutely BS. This bank HAS MY MONEY, and is giving me the runaround hoping that I'll stop calling. I highly recommend banking with literally anybody else other thank BofA. Just save yourself the stress and find anyone else to trust with your funds. DO NOT TRUST THIS BANK OR THEIR ATMS!
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June 2023 by Saleha Raza
Not even people. The front lady always welcome smiling. Always ready to help.
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May 2023 by Fatima Raza
Not even people. The front lady always welcome smiling. Always ready to help.
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December 2022 by Elmer Bonilla
Too much waiting and too much bureaucracy. no intention to help
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October 2022 by jason westfall
Easy to use plenty enough room for me to feel safe with my car there
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June 2022 by Anas Albarbour
Debra Every month have a new system. She works according to her mood
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April 2022 by Brittany Torres
Poor customer service, they do not care for their customers. They seem more concerned with getting off for the holiday than they do helping customers inside the bank.
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March 2022 by jackie haladay
The worst bank to get a hold of tried calling for weeks ... about refi my home or hone improvement loans....wellsfargo and chase answer their phones ...Horrible I wish I could give half a star when youvwalk in 1 teller is working I am over boa!!!
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August 2021 by K Kn
No desire to help their customer whatsoever. Made a mistake opening a deposit box here and cannot close it while living in another city. One day when I came to visit their branch was ‘closed’ (even though I made an appointment to retrieve my stuff and made it inside). Another time they were very busy (even though they assured me on the phone the day before that they’ll be able to help). Now, living 200 miles away there is only that often that I can get here. Glad I’ll have to cut on spending my time with ill parents today because a very busy ‘bankers’ (just idling in their cubes) can’t help me until 2 hours from now.
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August 2021 by Ryan B.
They have been extremely helpful in getting my documents notarized! The staff has always been very friendly, professional & knowledgeable. I'd say I will continue to bank here, but it was literally to notarize documents to sell my property so I can leave the country, so...peace!
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July 2021 by Wapp G
I’m never depositing a check here again all my money will go to crypto because these banks just hold your money for several days for no reason while I can just have my money working for me
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December 2020 by Amy Koj
Best bank and best service
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February 2020 by gen ski84
I went in to get into my box. I was asked to wait for someone to assist me. I just spent 20 minutes sitting in an empty lobby waiting to get into my box. These people have no respect for their customers time. Got up and walked out and no one said anything to me. Ridiculous.
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December 2019 by K O
Just don't. Service is the worst.
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November 2019 by Jman Money
I set up my own checking and savings, then because I liked their staff so much, I helped get two of my friends signed up here as well! Hardly ever a line to deposit coins I save up, and if I ever have a question, they always have an answer.
