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April 2023 by Damian S.
For the first time in a long time I decided against Turbo Tax. Initially. I was told by A.S. that the cost would be $440. T7rns out they piled a whole bunch of forms I didn't ask for and charged $650! (TT wanted $268 with defense against audits).THEN She gave me a date, but I called ahead and she 3was not ready so I suggested we schedule it when she will be ready. We set another time 1 week later and she STILL WAS NOT READY. SO a third date. and again not ready but I came in and sat for 3 hours in silence while she decided to do my taxes.THEN AT THE END when I had some questions, she could not answer trhem but instead of letting me know she would get back to me, she became defensive, probably because I had q's, and decided to make a fuss and told me to talk to a H&R block office manager.These were not trivial q's I had but as to right now, with an email so far not being answered by the manager, I am still in the dark . Q's like "What is this 'miscellaneous' income specifically etc.I will not go back to Crystal City H&R Block unless I get some answers. As of right now I am awaiting a response from them and it is now May 1. I filed 3 weeks ago but this A.S. NEVER finished the job in my view!
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January 2023 by Tommy Torres
If u want a fair return on your income go to H&R block there fair and will work with your needs and benefits.
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March 2021 by Dante Delgado
Diana Lopez clearly knows what she is doing.
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March 2021 by Nora Casares
Your tax preparer was very knowledgeable, friendly and polite.
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February 2021 by Lynette San Miguel
Love the service and protection plans. Security.
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February 2021 by joe faz
Very helpful and explained everything with ease
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February 2021 by Jesse Jones
Great service
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February 2020 by Anna Leyva siggno
She was a gd worker
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February 2020 by Laura Rubio
Very helpful staff
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February 2020 by Alma Mata
Very friendly
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January 2020 by Veronica Moncada
They were very knowledgeable in questions I was asking.
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January 2020 by Rene Guerra
I like going to H&R Block
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January 2020 by Mandy Rodriguez
Great people and customer service.
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March 2019 by Amanda Sartain
Friendly. Look forward to the advancement.
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March 2019 by Frank Ramirez,Jr
Very professional
