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June 2024 by Toshiba Chapman
Went to the dr 8:+!00 friday. Its 10am tuesday noone has got in contact with office about my prescription ( they same the does is off) if this the services you like enjoy. Now i see others reviews and i see its not just me and i agree with most reviews if not all.
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May 2024 by Frances Wamack
I've never been treated so rudely in any pharmacy until today when Diana answered the phone. She treated me as if I was annoying her and didn't try to help in any way. I was shocked at her terrible visions service. Do better Kroger!
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March 2024 by Custom Care
Wow. I don’t believe I’ve ever encountered such rude, nasty, and condescending people before. Clearly kroger went searching through the dregs of society looking for dementors masquerading as humans. It seems as if they found a handful of these beings and somehow herded them into a tiny corner of their store and penned them in there. They currently reside under a clever sign that reads “pharmacy”. Poor unsuspecting humans are drawn to this sign thinking they will be receiving much needed help and relief, but are only met with soul-sucking encounters.If you yourself would like to know first hand what it would be like to come face to face with a dementor, then head on up to the Kroger in crowley corner dungeon. They usually have about 3-4 dementors on display at all times…each one as nasty as the next.
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January 2024 by Linda Sinner
Great staff.
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December 2023 by Carolyn Cummings
My Doctor Called in My Prescription (2) Days Ago, I Received A Message That It Was In The Process, That Same Day, Yesterday I Called To See If It Was Ready, Since I Didn’t Receive My Usual Reminder When It’s Ready For Pickup, They Said It Would Be Ready After Their Lunch Break, I Went To Pick It Up Today And Asked Why I Didn’t Get A Reminder That It Was Ready ?And The Lady At The Drive Thru Window Checked System And Said She Had To Re-enrolled Me Back In The System, Why The Hell Was I Taken Out Of The Reminder Area Of The System ? I Have Be Dealing With This Pharmacy For Over (5) Years And This Happens.
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December 2023 by Ruby Gabbard
I rarely have issues. The staff are quite friendly and helpful. Thank you
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December 2023 by Ruby Prater
I rarely have issues. The staff are quite friendly and helpful. Thank you
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October 2023 by Trask Vashaud J.
The pickup service is pointless if it can't understand your phone number and then no one answers and they end the call
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September 2023 by Fran W.
Beyond expensive than they have to be, even in these times. I've changed stores, and will not be back, to get so ripped off.
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August 2023 by susan hurcomb
The staff at the pharmacy are great. Always helpful and friendly!
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April 2023 by Koe L.
Never has any lines open... self check out is the only way to check out... save yourself the time and go to down the street to HEB...
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March 2023 by Johanna Lloyd
Had medicine I needed to fill on a Sunday when 2 other major pharmacies didn’t even stock the medicine on their shelves. Very professional and highly recommend this pharmacy.
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January 2023 by Craig Pruscha
Consistently poor customer service. Angry & rude employees regardless of my upbeat disposition. It is systemic and I suspect Kroger as a company is to blame. Seldom are my orders ready even when I call to confirm and have texts indicating they are. 2 years of this for convenience, but I'm finding another pharmacy.
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December 2022 by Jason Patterson
Terrible customer service, 0 quality control, and seemingly inexperienced techs. I asked about coverage with BCBS and was told I'd need to come back and talk to the pharmacist about it. I tried that but it seems the lack of experience or care rolls down from the top.
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October 2022 by J Alan
These people have no clue and should work in a pharmacy
