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August 2024 by j. munguia
Everyone is chatting away at the front desk but not one person can drag themselves to answer a phone and customer service sucks good luck ??♀️
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August 2024 by William Salvia, Sr
I am constantly receiving my neighbors mail and I am grateful for them to often bring my mail to me some of the employees at this location are extremely rude unprofessional and unqualified to hold such a position
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July 2024 by Alexis Nunes
I went to this USPS to do a passport renewal by mail on my lunch break at work. I was expecting it to be quick and easy, but it was anything but.
The USPS worker was really nice, but he turned away my renewal package because, according to him, I did not meet a requirement of being 18 or older at the time my original passport was issued. This surprised me, because on both the official USPS and US Dept of State websites, it states that you simply had to be 16 or older and I was 17 at the time.
I asked him if he was sure about the requirement of 18 or older, to which he scoffed and gave me an incredulous look. I said forget it, since I couldn't find my original birth certificate for a new application. The worker who was working with him confirmed and agreed that the requirement was 18 years or older. I thought about bringing up the official websites on my phone, but didn't want to cause a scene and was also honestly beginning to think they may be right and I was missing something.
The next day, I went to a different USPS. The worker there confirmed the limit was 16 and completed and mailed off my package without so much as a glance, proving that I was right the whole time.
I understand that the first USPS worker was doing his job to the best of his ability, but it was annoying to have to waste two lunch breaks and drive a further distance to a different USPS for what should have been a simple task that took no more than 15 minutes.
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July 2024 by Ebony Patrice
Passports, Stamps & more!
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March 2024 by Undeniable Talent
Between new/sub drivers and whatever else i have to go up to the post office to hear the same old, “sorry we had a new/sub driver or somehow your driver on your route sent your mail back to the state it came from” conversation.They are good people just maybe need more passion to do their job correctly so that my important items don’t take an additional week to two weeks to receive again on top of me having to watch the shipping process online or call the company to explain the failure of me receiving the mail and please have it resent once it gets back to you in a week. And after the additional week to two weeks i now have to consistently go up to the post office to check to see if i have any mail.
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March 2024 by Jennifer Lopez
I'm so upset. I buy my son's school pictures through Shutterfly. Which uses UPS to ship the pictures. UPS uses USPS to deliver the pictures. This is the third time my postal worker has taken my bright orange Shutterfly envelope folded it half and shoved it in my mailbox. This has ruined my 8x10 pictures. When I try to call and complain the automated menu won't get me to anyone helpful. It just keeps telling me to call UPS and UPS keeps telling me to call USPS. The AI keeps hanging up on me and won't even let me do the customer survey. How convenient. I'm at a lost of what to do.
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December 2023 by CoCo Alexis
not only does our mail always end up missing or opened when we get it. the mail delivery drivers couldnt even bother putting packages on door step. instead puts it by the street or in driveway where it can easily been driven over.we have cameras around our house and there has been countless times that “my package has been delivered” but no mail ran that day. and the package and mail never arrive! I KNOW THIS POST OFFICE STEALS MAIL. IF YOU CAN AVOID GETTING MAIL THROUGH THEM, PLEASE DO IT!!!!! the delivery drivers need to be investigated seriously!!
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December 2023 by C R
Mail is almost always open/damaged. Delivered to wrong house. My IMPORTANT bills never get to my house on time. For example I had a letter that was mailed out on the 6th with a disconnection date of the 18th JUST get delivered. Not bc of Christmas either. This is ALL the time. I've called and made reports but nothing is done.Just today this lady just tosses my package onto my driveway instead of putting it on one of my 2 front doorsteps. Right where it could be stolen easily or ran over when we come home at noght
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December 2023 by Yanibeth Prado
Since I moved here to Crosby 3 yrs ago my mail get stolen, I’ve called post office and corporate office and nothing gets done, they should investigate the mail delivery persons
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December 2023 by Lynz Gonzales
If you don't have a mail delivery they won't stop even if they see the red flag up showing you have something that needs to be picked up. Have had something in there for over a week and, yet even if I get new mail, what needs to be picked up is still sitting in my mail box. Flat out ridiculous. The staff inside are extremely rude. Hate having to go inside.
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October 2023 by Valerie Olivares
They need to get their own number not the whole system trying to call them to ask bout your packages is ridiculous. All lazy woman im sorry.
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October 2023 by Brandon D
You find cramming a box, which you have zero clue what is in that box into a small mailbox like this acceptable? This is by far the worst post carrier I've ever seen. I know it's hot and long hours, but do better!
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September 2023 by Arturo Mena
This is ridiculous, what kind of training do these people have?
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September 2023 by Cris Mills
Fast clean timely delivery of our mail.
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August 2023 by Cairy Spiers
This post office will steal your mail!!!! Lived here less than a year and already at 6 packages missing. You file out the form online you may get a call and the usual we will look into it and call you back and never do! Need to find who to contact to have this office investigated.
