O'Reilly Auto Parts in Crosby, Texas, located at 13815 FM 2100, offers a wide range of parts, tools, and accessories along with helpful Store Services. Customers can take advantage of free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store is known for its knowledgeable and friendly staff, who provide excellent customer service. Many reviews highlight the staff's willingness to help, with one customer praising an employee for finding a part that other stores could not. The store also features a free Loaner Tool program for specialized repairs, ensuring that customers have what they need for their automotive projects. Customers have shared positive experiences, including assistance during emergencies, such as a broken alternator before a wedding. The store is recognized for having competitive prices and a welcoming atmosphere reminiscent of a "Mom and Pop" shop. Despite some ups and downs, the dedicated team at O'Reilly Auto Parts continues to support their customers, making it a preferred destination for automotive needs in the area.
Excellent customer service experience with Asst. Mgr Antonio. He Walked me through step by step to get me the best deal possible. Will definitely be back for any needs. Thank you Antonio and keep up the great work!
August 2024
Friendly place . Never have anything in stock . Have to order parts .
July 2024
Once again several of the knowledgeable staff helped solve a problem