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July 2023 by FYZA FOODS & HALAL MEAT
Good prices on Ac work done . Will use them again
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July 2023 by fyza food`
Good prices on Ac work done . Will use them again
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March 2023 by Austin Gruenstein
Great customer service and great team. They'll give you the fairest price and get the parts as quickly as they'll come. Highly recommend for body and mechanical workServices: Electrical repair
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March 2023 by Amanda Iturralde
Goodrich Auto is under new ownership and it’s horrible!My vehicle was there for over 4 months with very poor communication from shop manager and owner. I was told several times it was almost ready or it would be ready on a certain day only to hear nothing back on said day. Finally got the truck back only for it to break down not even an hour later. We had to call to get it towed back to the shop. The mechanic admittedly didn’t tighten the distributor cap, which lead to the timing being messed up. Also, the fuel line was installed twisted and wouldn’t allow gas to flow properly. These things were fixed after 2 weeks of the truck sitting at the shop. We’ve had the truck back about 2 weeks and now the fuel pump went out. The new fuel pump that they just installed!!!! The manager also admitted to one of his mechanics burning up the first distributor, this was his excuse for it taking so long in the first place. $4,000 later and the truck is not running. I would not recommend this place at all!!
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February 2023 by Amanda I.
My vehicle was there for over 4 months with very poor communication from shop manager and owner. I was told several times it was almost ready or it would be ready on a certain day only to hear nothing back on said day. Finally got the truck back only for it to break down not even an hour later. We had to call to get it towed back to the shop. The mechanic admittedly didn't tighten the distributor cap, which lead to the timing being messed up. Also, the fuel line was installed twisted and wouldn't allow gas to flow properly. These things were fixed after 2 weeks of the truck sitting at the shop. We've had the truck back about 2 weeks and now the fuel pump went out. The new fuel pump that they just installed!!!! The manager also admitted to one of his mechanics burning up the first distributor, this was his excuse for it taking so long in the first place. $4,000 later and the truck is not running. I would not recommend this place at all!!
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January 2023 by Kammey Carouthers
I was asked to complete a review when I initially dropped off all of the parts to have the turbo replaced for my car on 11/03/22. Originally, I was told my car would be ready to pick on 11/11/22, but I didn't get my car back until 12/15/22. This shop lacks customer service and does not update the customer of what is going on. I called multiple times and even went to the shop because no one would keep me informed of what was actually going on with my car. Before Thanksgiving I was told that the shop was waiting on a gasket and my car was about 60% complete. Around 12/08/22, after my car being at their shop for over a month, I was informed my car needed to be taken to the owner's other shop in Katy since Goodrich Auto didn't have the correct tools. My car was hauled to the Katy shop which was able to fix my car in 3 days. Once the car was fixed, the owner drove my car from Katy to Crosby. Goodrich Auto did charge me less time than what it would normally take to fix the car. I am sure that the owner lost money since he had to have 2 shops work on my car, but he did keep his word and charged only what he initially quoted. I would like to give this shop a better rating but the lack of communication and the time they kept my car was unacceptable.
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December 2022 by Walter Beltran
This place is Awesome, the owner makes you feel like home... made me Coffee and the mechanic talked to me with the truth... He said " I don't want to sell you anything you don't need or do Extra work you Don't need"... so he fixed the problem without Robbing me .. like a lot of Mechanics Do..Great Pkace ..
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November 2022 by Lori Breckman
These guys weren't great. My car was in a slight fender bender and she now looks fabulous ?.
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November 2022 by Muhammad Sameer
Good Service and Reasonable Prices .. Did not break the bank
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October 2022 by K
Changed prices on me. He was very kind when he informed me that the final price was different than what he quoted me initially. I understand that prices can be different, but legally speaking, they must consult the consumer if there is a change. I was informed upon walking in to the store to pick up the vehicle and had to leave it there while I sought to resolve the issueGuy tried to pass it off as a mistake, but that's something for him to eat, not his costumer. Then he tried to guilt trip me into paying the up charge "if you want me to take it from my wallet, I will". Bad experience
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September 2022 by Jennifer Brewer
I recommend going here for anything you need done for your vehicle! The women that work in the office are very sweet and very helpful! They make your vehicle top priority! I took my truck in Tuesday night to get repaired and had it back Thursday afternoon they stayed at the shop after closing so I could pick my truck up.. Very professional! I will go back for anything I need done in the future, and will recommend to everyone I know!❤️Service: General repairs & maintenance
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August 2022 by Rashida Hussain
met the new owner he helped me with the prices and saved my day .. he quoted me $375 less than other auto mechanic shops and buffed my headlights as an appreciation i will definitely recommend my friends and families here.Service: A/C installation & repair
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July 2022 by Winslow Thomas
Goodrich is AWESOME!! On Father’s Day, while traveling to see my dad, something in the road blew both passenger tires, spun me out and slammed me into the median. I thought my new car was toast. I called Goodrich by luck. They towed me for free to the garage. The management, reception and mechanic team was stellar. My new car needed a ton of work. Not only did they address every issue but they did it with a sincere mindfulness for the amount of money I’d eventually spend. The final repairs were functionally so much more than I thought was possible. The final cost was entirely reasonable and could have been higher. I would have still payed it, the work was worth it. :)Replaced- rear axle, strut, lower control arm, tires.Repaired- bumper and quarter panel, rims.Services: Tires
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June 2022 by Yvonne Fogle
Friendly and excellent service everyone I dealt with was very nice and willing to help. I would definitely go back and recommend to my family and friendsService: Brakes
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April 2022 by douglas sykes
The good Rich's Auto what's the best body shop that I've ever been to I've known Chris for many years and he is always done the best work that I know of if you have accident any vehicle and you need repairs I would highly make her in Goodrich Auto thank you