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March 2024 by Jesus Flores
Culture sucks, join a credit union, way better there, pnc is just a horrible place to bank
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August 2023 by Hello Green Termite & Pest Solutions
This branch is absolutely the worst. Unhelpful and lazy... u might as well just switch banks these people absolutely suck....
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August 2023 by Charles Monk
This branch is absolutely the worst. Unhelpful and lazy... u might as well just switch banks these people absolutely suck....
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June 2023 by Savannah Victoria
Horrible Horrible Horrible customer service! They branch manager April Pierce looked at me in a disgusting manner when I asked her a question. I cancelled my account right away… and my husband will be closing his account as well. Customer service goes a long way when dealing with people.
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January 2022 by Joyce D
This bank has gone down hill once taken over from Compass Bank
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April 2021 by Tracy Tidwell Philp
I've banked and lived in crosby for 36 years. The people are really sweet however I went on Saturday to make a deposit at 11:30 am. I called and checked the web page before running up there and it stated that the lobby was closed but the drive through on Saturday was open until 1 pm. There is absolutely no reason why this drive through should be closed on Saturday. I even called and got the vm that said they were open in the drive through until 1. Smh.
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April 2021 by Bella حب
Crosby location is absolutely my favorite location, I would leave Baytown where there’s a branch to go to Crosby. That’s just how much I appreciate the customer service
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January 2021 by Tracy Tidwell
I've banked and lived in crosby for 36 years. The people are really sweet however I went on Saturday to make a deposit at 11:30 am. I called and checked the web page before running up there and it stated that the lobby was closed but the drive through on Saturday was open until 1 pm. There is absolutely no reason why this drive through should be closed on Saturday. I even called and got the vm that said they were open in the drive through until 1. Smh.
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January 2020 by Leslie Albarran
The service is absolutely terrible. The employees are as bad as the manager. They make a mistake and decide to blame the customer. There is no professionalism at all in this bank.
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January 2020 by Diego Albarran
They are very mean and have no respect to the customers all they talk about is their policy
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September 2019 by holly garcia
Drive through has terrible customer service
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July 2019 by David C
This bank is awesome ! Very nice ladies that work here, they make you feel welcome. I wouldn't bank anywhere else.
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November 2018 by Garcia's new adventures
Drive through has terrible customer service
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June 2017 by mike criswell
Worst service ever!!! save yourself a ton of wasted time and bank elsewhere.
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June 2017 by Tammie Smith
It was a lot better when it was Compass Bank. Bank hours not for the working class.
